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Why can't I view the video?
- The webcam server you are trying to access may be down. Try visiting other camera sites.
- Make sure your computer's operating system is compatible with the Java viewer.
- Check your Web browser to ensure the proper browser settings are being used.
- Compare your error message to our table of solutions.
When I click the panorama button, a gray window appears but no video is displayed.
The panorama window is only available when a panorama picture has been registered on the camera server. When the panorama picture is not registered, the gray window appears.
Why aren't the camera presets and selection functions available?
Camera presets and other functions are only available if enabled on the camera server.
Does the Java viewer have a still-picture recording function?
No. Still-picture recording is only available with Canon's VB-C10/VB-C10R and VB101 products.
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