• Check the documentation from your computer manufacturer to ensure that the Infrared port is installed and configured correctly on your computer.
• When the printer is turned on, place the printer so that its Infrared port is facing the port on the computer (no more than 3 feet away). An icon should appear in the lower right hand corner (near the clock) of the computer screen indicating that the computer and printer are communicating.
• If the printer driver is installed, click on Start, Settings and Printers. Click your right mouse button on the BJC-85 icon then click on Properties. Click on the Details tab. Make sure to select COM4: (Infrared Serial (COM)Port) in Windows 98/Me.

Windows 95/98 and Windows NT 4.0 using a parallel cable

1. Shutdown the computer.
2. Connect the printer cable to the computer and the printer.
3. Turn the printer on.
4. Start the computer. (If Windows NT, log on as Administrator)
5. If you see any type of New Hardware Found or Update Wizard screen, click Cancel.
6. Insert the BJC-85 Color Bubble Jet Printer CD-ROM into the CD-ROM drive. Setup starts automatically. -If Setup does not start automatically, click Start on the Windows Taskbar and then click Run. Type X:\Setup (where X is your CD-ROM drive) then click OK.
7. Follow the on-screen instructions to complete the installation.

Windows 98 using a USB cable

1. With the computer powered on and the USB cable disconnected, insert the BJC-85 Color Bubble Jet Printer CD-ROM into your CD_ROM drive.
2. Setup starts automatically.
3. If Setup does not start automatically, click Start on the Windows Taskbar and then click Run. Type X:\Setup (where X is your CD-ROM drive) then click OK.
4. The "Welcome" screen appears. Click Next.
5. Make sure the printer is powered on and connect the USB cable to the printer and the computer.
6. The "New Hardware Found" screen appears.
7. Wait until the "New Hardware Wizard" completes then click Next.
8. Follow the on-screen instructions to complete the installation.

Mac Installation

1. Connect the USB cable to the printer and your Mac.
2. Turn the printer on.
3. Insert the BJC-85 Color Bubble Jet Printer CD-ROM into your CD-ROM drive. The contents of the CD appear on the Desktop.
4. Double click the Printer Driver folder.
5. Double click the BJ Installer icon. The License Agreement screen appears.
6. Click Agree once you have read the agreement.
7. Click on the printer name to highlight and click Choose.
8. Click Install to continue with Easy Install.
9. Restart your Mac as prompted.
10. After restarting, open the Chooser and select the BJC-85. Close the Chooser.

Note: If the BJC-85 does not appear on the right side of the Chooser after selecting on the left, trash BJ Back and BJ Prefs from the Preferences folder, restart the Mac, and empty the Trash. Reselect the BJC-85 in the Chooser.

Windows 2000 Installation

Early versions of the BJC-85 Color Bubble Jet Printer CD-ROM did not include a Windows 2000 printer driver for the BJC-85. The list of included drivers is printed directly on the CD-ROM. If your CD-ROM does not contain a Windows 2000 driver, you will need to download the latest driver and follow the installation instructions below.

1. Once the BJC85W2K.exe is downloaded to your computer, locate the file and double click to extract the driver.
2. With the computer off, connect the printer cable (parallel or USB) to the computer and power on the printer.
3. Turn on the computer. Log on to Windows 2000 as Administrator. The Found New Hardware Wizard screen appears.
4. Click Next.
5. Choose Search for a suitable driver for my device (recommended) and click Next.
6. Click Specify location check box and uncheck the other options.
7. Specify the folder containing the downloaded and extracted printer driver files. Click OK.
8. Once the driver is found click Next.
9. You may receive a Digital Signature Not Found dialog box. If you see this dialog box, click Yes and continue installation of this driver. This driver has been tested on Windows 2000 by Canon.
10. Click Finish to close the Found New Hardware Wizard.

If your BJC-85 Color Bubble Jet Printer CD-ROM does include a Windows 2000 for the BJC-85, follow the installation instructions below.

1. Connect the printer to the computer and power on the printer.
2. Turn on the computer. Log on to Windows 2000 as Administrator. The Found New Hardware Wizard screen appears.
3. Insert the BJC-85 Color Bubble Jet Printer CD-ROM into your CD-ROM drive and click Next.
4. Choose Search for a suitable driver for my device (recommended) and click Next.
5. Click the CD-ROM drives check box and uncheck the other options. Click Next.
6. Once the driver is found click Next.
7. Click Finish to close the Found New Hardware Wizard.
8. Setup starts automatically
9. If setup does not automatically start, click on the Start button on the Windows taskbar and choose Run. Type X:\Setup (where "X" is the drive letter of your CD-ROM drive). Click OK.
10. Follow the on-screen instructions to complete the installation.

1. Click OK and exit the installation if it continues.
2. Restart the computer with the BJC-85 Color Bubble Jet Printer CD-ROM still in the CD-ROM drive.
3. Once back to the Desktop click on Start then click on Run.
4. Type in x:\Drivers\9xDriver\Disk1\Setup.exe (where "x" is the your CD-ROM drive letter) and click OK.
5. Follow the on screen prompts to complete the driver installation.

Or

Download and install the latest Windows Me driver and follow the instructions below.

How do I install the downloaded printer driver for Windows 95/98 and Win Me?

1. After downloading the Windows Millennium/98/95 driver for the BJC-85, shutdown the computer.
2. Connect the printer cable (USB or parallel) to the computer and the printer.
3. Leave the printer turned off and start the computer.
4. Locate the file BJv661.exe and double click to extract the driver.
5. The extraction process ends with the message All items successfully extracted. Click OK.
6. The BJ Printer Driver Installer starts automatically. Click Next.
7. The Software License Agreement dialog box appears. Click Next if you agree.
8. After all files are copied to your computer, the Printer connection destination dialog box appears.
9. At this point make sure the printer cable is connected to the computer and the printer.
10. Turn the printer on.
11. The Installation Complete dialog box appears. Click Finish.

Select the "Continue Anyway" button if you are installing Canon drivers. Canon assures you that these drivers will work with the Windows XP operating system.

1. Once the driver is downloaded to your computer, locate the file and double click to extract the driver.
2. With the computer off, connect the printer cable (parallel or USB) to the computer and power on the printer.
3. Turn on the computer. Log on to Windows 2000 as Administrator. The Found New Hardware Wizard screen appears.
4. Click Next
5. Choose Search for a suitable driver for my device (recommended) and click Next.
6. Click Specify location check box and uncheck the other options.
7. Specify the folder containing the downloaded and extracted printer driver files. Click OK.
8. Once the driver is found, click Next.
9. You may receive a Digital Signature Not Found dialog box. If you see this dialog box, click Yes and continue installation of this driver. This driver has been tested on Windows 2000 by Canon.
10. Click Finish to close the Found New Hardware Wizard.

1. Click on Start/ Settings/ Control Panel, and double-click on Infrared icon. (If the Infrared icon is not present in Control Panel, refer to your computer documentation for instructions on configuring your infrared port.) Click on the Options tab and read which COM port is mentioned under the line Providing application support on... Make a note of that COM port.
2. Click on Start/ Settings/ Printers right-click on the BJC-85 icon and click on Properties. Once in the printer driver properties click on the Details tab and in the field named Print to the following port choose the same COM port that is mentioned in the Infrared Device Monitor as described above. Click on Apply (it will take a few seconds to regain control of the mouse).
3. Now click on the tab of the printer driver named Maintenance, under Tests click on Nozzle test, and click OK.

If the error message "There was an error writing to COMx..." appears on the screen, turn the printer OFF and restart the computer, making sure that all pending jobs are deleted upon exiting from Win 95/98. Once back in Win 95/98, try printing the Nozzle test once again as described under 3).

Important: infrared support for the BJC-85 will only operate in Windows 95/98.

Confirm that the Infrared Device Monitor is installed on the computer. Click on Start/ Settings/ Control Panel. If no Infrared icon is present in Control Panel, refer to your computer documentation for instructions on configuring your infrared port.

If the Infrared Device Monitor is already installed on the computer, but is still not recognizing the printer, follow the checklist below (possibly following the order in which they are described). Once the BJC-85 printer is recognized, the Win95/98 Infrared Device Monitor under the Status tab will name the Canon BJC-85 as being a device in range.

Be sure that a small icon appears on the right side of the Taskbar near the clock showing a blinking red/green eye (by default, the Infrared Device Monitor will not activate automatically when Win95/98 is started). If no such item is present, click on Start/ Settings/ Control Panel, and double-click on Infrared icon in order to activate it.

Be sure that the infrared port on the side of the BJC-85 is pivoted out. In many cases, communication with the computer will not occur unless the printer's infrared port is opened up and facing the computer. Additionally, be sure there are no obstacles between the two infrared ports, and that printer and computer are not offset by an angle wider than 30 degrees. If indeed the infrared port needs to be opened, or the printer unit needs to be brought closer to the computer, after doing so turn the printer OFF and then ON.

Communication through the infrared port will only occur when the printer is turned ON and ON-LINE. If the green light is blinking, remove the paper and turn the printer OFF and ON. If the blinking light problem persists, the problem may reside with the cartridge.

Make sure that there is a direct connection between the printer and USB port of the computer. Reboot the computer with the printer's USB cable unattached and reconnect the cable once the computer has restarted.

Use the following troubleshooting checklist to establish USB communications between the printer and computer:

Ensure your printer is powered on and connected directly to the USB port on the computer.

Ensure the USB port is functioning properly in the Device Manager.

• You can access the Device Manager by opening Control Panel and then double-clicking on the System icon. Click the Device Manager tab. At the bottom of the device list, click the [+] beside Universal Serial Bus Controller. Under this, you should have a line for a USB Universal Host Controller and another line for a USB Root Hub. If either line does not appear or either line is marked with a red X or yellow (!), you will need to contact your computer manufacturer's technical support to have your USB driver properly configured.
• If you have an additional entry, such as Unknown Device under Universal Serial Bus Controller, the printer may be showing up this way because the driver was not properly loaded. Highlight Unknown Device and click Remove, then confirm it and restart the computer.

Ensure the printer is showing up in the Device Manager properly.

• Access the Device Manager by opening Control Panel and then double-clicking on the System icon. Click the Device Manager tab. Locate Universal Serial Bus Controller and click the [+] beside it to expand it.
• Ensure the BJC-XXXX or SXXX (XXXX being the printer model number, 2100, 3000, etc.) is listed here, along with Universal Host Controller and USB Root Hub. Ensure none of these devices have exclamation points or red X's.
• The printer may also show up under Other Devices in the Device Manager if the driver did not install correctly. Click the [+] beside Other Devices (if it exists) to expand the category. If you see the printer, highlight it and click Remove, then confirm it and restart the computer.
• If there is no listing at all for the printer, try reseating the USB cable in the same or different USB port on the computer.