386sx personal computer
4 MB of free random access memory (RAM)
6 MB of available hard disk space
VGA color graphics monitor with a minimum resolution of 640x480
MS-DOS 5.0 or later
Microsoft Windows 3.1™ or higher
Centronics-compatible Parallel Printer Cable

You can run Microsoft Windows and use the Color Advisor with 4MB of RAM. However, for optimum performance, Canon recommends that your computer have 8 MB of RAM. Microsoft Windows and other applications use 4MB of RAM; to speed its performance, the Color Advisor needs an additional 4MB of RAM.

Your operating system environment and applications may have different requirements.

After removing the packaging tape from the various locations on the printer, turn the printer around and attach the AC adapter to the connection on the lower right corner. Next attach your Centronics-compatible Parallel Printer Cable to the connection on the upper right corner. Connect the other end of the printer cable to the computer's parallel port. Plug the AC adapter into an open wall outlet.

NOTE: For reliable data communications between your computer and the printer, use a short cable, six feet or less in length.

1. Make sure the Centronics-compatible, parallel interface cable and the power cord are attached.
2. Press the POWER button. The POWER light comes on. When you turn on the printer for the first time, the BJ cartridge holder moves to the center of the printer so you can install the BJ cartridge.
3. Open the front cover by pulling both sides of the cover forward with both hands. See Diagram 3-1.


Diagram 3-1

4. When installing the cartridge, avoid touching the circuit board and the film cable.
5. Lift the green lock lever on the cartridge holder.
6. Only unwrap the ink cartridge you plan to use. If you unwrap both ink cartridges, install one in the printer and store the other one in the BJ cartridge container. Take the ink cartridge you are installing in the printer out of its protective packaging. Peel off the protective foil.
7. Lift off the orange cap from the print head and then remove the orange tape.
8. Slide the BJ cartridge straight into the cartridge holder until the cartridge is pressed against the back of the holder. Be careful not to touch the rollers with the print head.
9. Press the green lock lever down completely, so that the marks on the lever and the cartridge holder align. The BJ cartridge is now positioned and locked.
   NOTE: Do not move the mechanism that houses the BJ cartridge. Attempting to move the BJ cartridge holder will damage the printer.
10. Set the paper thickness lever.
• If you installed the BC-20 Black BJ cartridge, set the paper thickness lever to the left.
• If you installed the BC-21 Color BJ cartridge, set the paper thickness lever to the center.
11. Press the CARTRIDGE button for a few seconds until you hear two beeps. The cartridge holder moves to the right side of the printer. This is called the home position.
    If the BJ cartridge is not installed or the lock lever is not completely down, the printer beeps three times and the cartridge holder does not move.
12. Close the front cover.

Windows 95

• Place Disk 1 in your floppy drive.
• Click on Start
• Move to Settings
• Click on Printers
• Click on the Add Printers icon.
• Follow the dialog boxes to the Add Printer Wizard dialog box.
• Click on Have Disk.
• Select your printer from the list.
• Windows 95 will now step you through the rest of the installation.

Windows 3.x

• Insert the disk labeled Windows™ Driver and Color Advisor Disk 1 of 3 or Windows 3.1 BJ Driver Disk 1 in Drive A: (or Drive B:).
• Using the left button on your mouse in Program Manager, double-click on the Main Icon.
• Within the Main Group, double-click on the Control Panel icon. From the Control Panel double-click on the Printer icon.
• Click on the Add button.
• In the sections labeled List of Printers, highlight "Install Unlisted or Updated Printer Drivers" and click Install.
• Finally, click OK.
• Follow the directions on screen to finish installing your printer. See Diagram 5.2. For more details click on Windows 3.x.

Cleaning the Print Head

Your printer is equipped with a print head cleaning function to ensure constant high quality printing. If you are using Windows™, you can execute print head cleanings from the Control sheet in the printer driver. An additional method is provided for manually cleaning the print head if you are not using Windows.

Perform the print head cleaning only when you encounter a print quality problem. Unnecessary and repetitious cleaning will waste ink.

Print Head Cleanings from within Windows 95

1. Click on Start
2. Move to Settings
3. Click on Printers
4. Right mouse click one time on the BJC-4100 printer icon. A pop-up menu will appear
5. Select Properties from the bottom of the list
6. Select the Control Tab
7. Click on Clean Ink Head
8. When the print head has completed the cleaning, close the Canon BJC-4100 Properties dialog box

Print Head Cleanings from within Windows 3.x

To access the Printer Setup you can perform the following steps or access it from with in your applications File menu.

1. From Program Manager, double-click on the Main icon
2. Double-click on the Control Panel icon from with the Main Program Group<
3. Double-click on the Printers icon
4. Highlight the BJC-4100 in the Installed Printers list
5. Click on the Setup button
6. Select the Control Tab
7. Click on Clean Ink Head
8. When the print head has completed the cleaning, close the Canon BJC-4100 Properties dialog box

To Manually clean the Print Head

1. Make sure the printer is turned on
2. Press and hold the Resume button for at least two seconds until the printer beeps twice (The Power light will blink for several seconds while the print head is being cleaning)

Solution: Change the Resource Setting of LPT1.

Because some PCs currently on the market (e.g. Compaq PCs) are not set for a mode that is compatible with some of Canon's Bubble Jet printers, owners may be experiencing printing problems such as the printer only printing 1/2 or 3/4 pages. Here are 4 possible solutions to this problem. If these do not correct your problem please contact Canon Technical Support for assistance.

1. Printer Port Set to ECP in Device Manager

• Boot Windows 95 and right click on "My Computer" icon.
• Select Properties.
• Select Device Manager tab.
• Double-click on Ports (Com & LPT).
• Double-click on ECP Printer port (LPT1). If your configuration is already Printer Port, this correction does not apply.
• Select Driver tab.
• Select Change Driver.
• Select Show all devices.
• Under Models: Select Printer port, then click OK.
• Click OK again.
• Shut down Windows 95 and Reboot.

2. Port Resource Settings Incorrect (e.g. Compaq PC's)

• Right click on My Computer
• Select Properties
• Select Device Manager tab
• Double-click Ports (COM & LPT)
• Double-click LPT
• Select Resources tab
• De-select Automatic Settings
• Change Basic Configuration, find the configuration that meets the following conditions:

• The settings need to be set for:
• Input/Output Range 0378-037?
• Input/Output Range 0778-077?
• Interrupt Request 07
• NO DMA.

• Select OK
• Shut down Windows 95 and Reboot.

3. [K is printed at top of page and the rest of the page is correct.

• Right click on My Computer
• Select Properties.
• Select Device Manager tab
• Double-click Ports (COM & LPT)
• Double-click LPT
• Select Driver tab
• Look at the File Revision line, LPT.VXD v4.00.950. You will need to replace LPT.VXD v4.00.950 with LPT.VXD v4.00.503. The LPT.VXD file is located in the Windows\System directory.
• Confirm that your CMOS (BIOS) settings are set to Standard Bi-directional

[Note: CMOS configurations can vary from model to model. Please check your owner's manual or contact your computer manufacturer for details.]

4. Incorrect Port Configuration on Toshiba Laptops

• From Windows 95 click on Start
• Go to Programs
• Select Toshiba Utilities
• You will have either the TSETUP or HARDWARE SETUP utility
• Reboot your system

For TSETUP:

• Under Parallel Port select Standard Bi-directional
• Reboot your system

For HARDWARE SETUP:

• Select Hardware Options
• Select Parallel/Printer
• Select Standard Bi-directional
• Click OK
• The machine will ask if you want to reboot. Select Yes.
• Reboot your system

• Turn off the Print Manager in the Windows™ Control Panel.
  This avoids the extra step of sending the print file to the Print Manager and may increase your printing speed by as much as 25%, depending on the computer you are using.
• Add a permanent swap file in Windows 3.1
  Under the 386 Enhanced icon in the Windows™ Control Panel, add or create a permanent swap file that is from 4 MB to 9 MB in size. The computer will be able to prepare the print file faster. See your Windows documentation for instructions.
• Free up your memory.
  Use only one software program at a time and unload any screen saving utilities or programs stored in Windows background; this frees up more memory for Windows processing.
• Limit the number of colors on each page.
  The computer will need to calculate and transmit fewer dots. Too many colors can make the image confusing and less effective as well as cause the print speed to slow down.
• Use primary colors when printing presentation graphics.
  Use black, cyan, yellow, magenta, blue, green, and red when possible. The computer will need to calculate and transfer fewer dots.
• Use high-speed (draft) modes.
  The printer will need to image fewer dots.
• Use plain paper mode.
  The print head will make only one pass for each printed line.
• Use smaller graphics and more white space in your documents.
  The computer will be able to prepare the print file faster.
• Avoid solid colors; use hatch patterns or tints instead.
  The computer will need to calculate and transmit fewer dots.
• Add RAM to your computer.
  The computer will be able to prepare the print file faster.
• Use a computer with a faster processor.
  The computer will be able to prepare the print file faster.
• Use Monochrome when possible.
  If you will be printing text in black ink only, choose Monochrome rather than Grayscale. Print draft documents in Monochrome rather than Color, or use Draft mode when printing color.

1. Shut down all other programs running except the one you are printing from.
2. Ensure the BJC-4100 is set as the default printer.
3. Turn off Print Manager.
4. Verify a proper SET TEMP statement, the drive that contains the SET TEMP directory may not have enough available space. This can be done from the DOS command prompt, by typing SET. Find the "TEMP=" statement. Examples are TEMP=C:\DOS or TEMP=C:\WINDOWS.
5. Reduce the printer resolution (from 720 x 360 to 360 to 360) by selecting the standard or draft mode.
6. If printing a multiple page document, print only 1-2 pages at a time.
7. Lower the video resolution to 680 x 480.

You only need to replace the BC-21 Color BJ cartridge when the print head is damaged (or after approximately 2,000 pages). If one of the ink tanks (either color or black) in your BC-21 Color BJ cartridge is out of ink, see Installing the cartridge above for instructions on how to replace an ink tank.

If you would like to use Print Manager, make sure you have enough space left on your hard drive, and you have a valid SET TEMP statement in your AUTOEXEC.BAT file.

There may be a communication problem between the printer and your computer. Check to see if your Centronics-compatible Parallel Printer Cable is securely connected to the PC and the printer. If the cable is secure refer to the questions above.

1. Be sure that Printer Cable is properly connected.
   
2. Be sure that your printer is turned on, the online light is on, and has paper in it.
   
3. Be sure that you have properly installed the printer driver that came with your printer.

If after following the above steps you still don't have communication with your printer try the following:

1. Try printing from DOS. Exit Windows™. At the DOS prompt, type DIR>PRN. You should get an immediate reaction from your printer. If you do not, go on to step 2.
2. Ensure your printer is securely attached, and that it is the only device attached to the parallel port.
3. Try installing an emulation driver. If you can print with the emulation driver then you need to delete and reinstall the driver that came with your printer.
4. If the above does not work then most likely you have a problem with your Centronics-compatible Parallel Printer Cable. Replace your printer cable.

1. Shut down all other programs running except the one you are printing from.
2. Ensure the BJC-4100 is set as the default printer.
3. Turn off Print Manager.
4. Verify a proper SET TEMP statement, the drive that contains the SET TEMP directory may not have enough available space. This can be done from the DOS command prompt, by typing SET. Find the "TEMP=" statement. Examples are TEMP=C:\DOS or TEMP=C:\WINDOWS.
5. Reduce the printer resolution (from 720 x 360 to 360 to 360) by selecting the standard or draft mode.
6. If printing a multiple page document, print only 1-2 pages at a time.
7. Lower the video resolution to 680 x 480.

Cleaning the Print Head

Your printer is equipped with a print head cleaning function to ensure constant high quality printing. If you are using Windows™, you can execute print head cleanings from the Control sheet in the printer driver. An additional method is provided for manually cleaning the print head if you are not using Windows.

Perform the print head cleaning only when you encounter a print quality problem. Unnecessary and repetitious cleaning will waste ink.

Print Head Cleanings from within Windows 95™

1. Click on Start
2. Move to Settings
3. Click on Printers
4. Right mouse click one time on the BJC-4100 printer icon. A pop-up menu will appear
5. Select Properties from the bottom of the list
6. Select the Control Tab
7. Click on Clean Ink Head
8. When the print head has completed the cleaning, close the Canon BJC-4100 Properties dialog box

Print Head Cleanings from within Windows 3.x™

To access the Printer Setup you can perform the following steps or access it from with in your applications File menu.

1. From Program Manager, double-click on the Main icon
2. Double-click on the Control Panel icon from with the Main Program Group<
3. Double-click on the Printers icon
4. Highlight the BJC-4100 in the Installed Printers list
5. Click on the Setup button
6. Select the Control Tab
7. Click on Clean Ink Head
8. When the print head has completed the cleaning, close the Canon BJC-4100 Properties dialog box

To Manually clean the Print Head

1. Make sure the printer is turned on
2. Press and hold the Resume button for at least two seconds until the printer beeps twice (The Power light will blink for several seconds while the print head is being cleaning)

You only need to replace the BC-21 Color BJ cartridge when the print head is damaged (or after approximately 2,000 pages). If one of the ink tanks (either color or black) in your BC-21 Color BJ cartridge is out of ink, see "How do I install the cartridge?" for instructions on how to replace an ink tank.