Connect the printer cable to the computer and the printer.
Turn the printer on.
Start the computer. (If Windows NT, log on as Administrator)
If you see any type of "New Hardware Found" or "Update Wizard" screen, click Cancel.
Insert the Canon Creative Pro CD into the CD-ROM drive. Setup starts automatically.
If Setup does not start automatically, click Start on the Windows Taskbar and then click Run. Type X:\Setup (where X is your CD-ROM drive) then click OK.
Follow the on-screen instructions to complete the installation.
Windows 2000 Installation from driver download:
After downloading the Windows 2000 driver for the BJC-6000, shutdown the computer.
Connect the printer cable to the computer and the printer.
Leave the printer turned off and start the computer. Be sure to log in as the Administrator.
Locate the downloaded file and double click to extract the driver.
The extraction process ends with the message All items successfully extracted. Click OK.
The BJ Printer Driver Installer starts automatically. Click Next.
The Software License Agreement dialog box appears. Click Next if you agree.
After all files are copied to your computer, the Printer connection destination dialog box appears.
At this point make sure the printer cable is connected to the computer and the printer.
Turn the printer on.
The Installation Complete dialog box appears. Click Finish.
Windows 3.1 Installatation:
Be sure your Canon printer is connected to your computer via the parallel printer port with a bi-directional cable and is powered on.
Turn on your computer. Start Windows.
Insert the Canon Creative Pro CD-ROM (which includes the printer driver) into your computer's CD-ROM drive.
From Program Manager, select Run from the File Menu. Type X:\Setup, where X is the drive letter of your computer's CD-ROM drive. (Your CD-ROM drive may have a different letter.) Click OK.
Follow the on-screen instructions to complete printer setup.
When I install the printer driver from the Canon Creative Pro CD-ROM in Microsoft Windows Millennium Edition, the installation stops with the following error - "Error: Unknown Operating system version found...". How do I get the driver installed?
Click OK and exit the installation if it continues.
Restart the computer with the Canon Creative Pro CD-ROM still in the CD-ROM drive.
Once back to the Desktop click on Start then click on Run.
Type in x:\Drivers\BJDriver\Disk1\Setup.exe (where "x" is the your CD-ROM drive letter) and click OK.
Follow the on screen prompts to complete the driver installation.
Or
Download and install the latest Windows Me driver and follow the instructions below.
How do I install the downloaded printer driver for Windows 95/98 and Win Me?
After downloading the Windows Millennium/98/95 driver for the BJC-6000, shutdown the computer.
Connect the printer cable to the computer and the printer.
Leave the printer turned off and start the computer. Be sure to log in as the Administrator.
Locate the downloaded file and double click to extract the driver.
The extraction process ends with the message All items successfully extracted. Click OK.
The BJ Printer Driver Installer starts automatically. Click Next.
The Software License Agreement dialog box appears. Click Next if you agree.
After all files are copied to your computer, the Printer connection destination dialog box appears.
At this point make sure the printer cable is connected to the computer and the printer.
Turn the printer on.
The Installation Complete dialog box appears. Click Finish.
The printer beeps after I install the cartridge- Cartridge Not Seated Correctly
If the printer beeps 5 times, then you may need to re-seat the BJ cartridges. It may require several re-seating tries before it makes proper contact.
I select print, but nothing happens- No communication to the printer
Check for third-party Hardware i.e. Zip drives or other devices on the parallel port. Remove any switchboxes, parallel port zip drives, scanners, or other peripherals that are on the LPT port. These devices may be causing breaks in the communication with the printer. Also ensure that any third-party software programs that may be running in the background are removed or disabled.
I receive one of the following error messages when I try to print. "Error Writing to LPT1" or "Printer not Responding"
Make sure that there is a direct connection between the printer and computer. Remove any switchboxes, parallel port zip drives, scanners, or other peripherals that are on the LPT port. Reboot the computer. Also ensure that any software for these devices are removed or disabled. If no print occurs, then try another cable. Check the Spool Setting under the printer properties, Details Tab- select "print directly to the printer".
The printer tried to print but no ink is dispersed, what can I do?
If the print quality is poor or no ink is appearing on the page, it may be because of the following problems:
The ink in the BJ tanks has run out
The print head nozzles in one of the cartridges may be clogged
The protective cap or tape may have been reattached to the BJ cartridge
The BJ cartridge may need to be replaced
You may be using the wrong side of the media
To check the level of ink in the BJ tanks
Open the printer's front cover and visually check the level of the ink in all the BJ tanks. If a BJ tank is low or has run out of ink, replace it. Failure to do so may shorten the life of your BJ Cartridge.
To check the status of the print heads by printing a Nozzle Check Pattern
The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles and whether the print head on the BJ cartridge is correctly aligned.
On your printer, press and hold the Resume button until the printer beeps twice. When you release the button, the Nozzle Check Pattern will be printed. You can also print the Nozzle Check Pattern by clicking on the right Test Print button in the Maintenance tab of the printer properties dialog box.
After the Nozzle Check Pattern is printed, check the results. If any colors are missing or if any horizontal lines are broken or missing, perform the print head cleaning procedure.
To perform the print head cleaning procedure
On your printer, press and hold the Resume button until the printer beeps one time. When you release the button, all print heads for all colors will be cleaned. You can also clean the print heads by clicking the left Print Head Cleaning button in the Maintenance tab of the Printer Properties dialog box. When the print head cleaning begins, the POWER light starts flashing. This will continue for about 30 seconds. Wait for the light to stop flashing before you resume normal operation.
Perform the Nozzle Check Pattern test again.
If the results are satisfactory, resume normal printing.
If the results are not satisfactory, you may need to repeat the cleaning procedure.
To execute a print head alignment
In Windows, display the Maintenance tab of the printer properties dialog box.
Click the left Test Print button.
Follow the instructions on the screens to perform an automatic print head alignment.
A confirmation screen will ask you if you want to perform automatic print head alignment. Read the screen and click OK.
Another screen warns you not to start any other operation until the alignment is complete. Again, click OK. The BJ Printer Status Monitor displays the Printer Status. The driver will align the print heads then will print an alignment pattern.
Perform the Nozzle Check Pattern test again. If the Nozzle Check Pattern is still unsatisfactory, you may need to replace the BJ cartridge.
To replace a BJ Tank in a BJ Cartridge
Leave the BJ cartridge in the printer when replacing a BJ tank. Make sure the printer's power is on. Make sure you insert the BJ tank in the correct slot.
Remove the front cover. The power light blinks while the cartridge holder is positioned to the center of the printer.
Remove the empty BJ tank by pressing in on the release tab and then lifting the BJ tank up and out of its slot.
Dispose of the tank properly, taking care to avoid spilling ink on your hands, floor, furniture, or clothing.
Remove the new BJ tank from its package and pull the orange tape up and against the perforations to open the package film. Be careful not to remove the label from the tank. You will need it to match the tank to the correct slot in the BJ cartridge.
Twist the orange protective cap to remove it. Do not attempt to reattach the protective cap; instead, discard it along with the protective tape.
Insert the BJ tank by holding it at a slight angle, aligning it with the correct slot. Press down gently on the top of the tank until it locks into place.
Lock the ink tank in place by pressing down on the circle mark on the top of the tank.
Close the printer cover. The printer will automatically start cleaning the print heads. When the print heads are clean, the POWER light will stay on, indicating that the printer is ready for operation.
Perform another test print to make sure the new ink tanks are performing correctly.
To remove the protective cap and tape from the BJ cartridge
Open the printer's front cover.
Unlock the BJ cartridge by raising the cartridge lock lever. Make sure you raise it all the way up.
Remove the BJ cartridge by holding it by the circles on the left and right sides.
Make sure that the orange protective cap has been removed.
Make sure that the protective tape has also been removed.
Replace the BJ cartridge and move the blue cartridge lock lever until it locks in place.
To check the media
Make sure that you are printing to the correct side of the media that you are using. Be sure to read any instructions that come with your Canon specialty paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.
After selecting Print, the paper is not feeding from the Sheet Feeder. What should I check?
Appropriate Media - Paper that is folded, curled, or crumpled will not feed into the printer correctly, and may also cause paper jams.
Load Paper Correctly - Pull up the Paper Support; then pull the Paper Output Tray all the way out. Move the Paper Guide to the left to match the width of your paper. Fan a stack of paper and slide it into the Sheet Feeder until it stops. Adjust the Paper Guide snug to the edge of the stack. Make sure the stack of paper does not exceed the limit mark and tab.
Paper Thickness - Paper within the range of 17 to 24 lb. (64 to 105 g/m2) can be loaded in the Sheet Feeder. Thicker paper must be fed manually one at a time from the back of the printer. The printer does not support paper thicker than 0.2 inches (0.6 mm).
Sheet Feeder Capacity - Check that you do not exceed the sheet feeder capacity. Paper will not feed correctly if you exceed the specified number of sheets.
Paper Support - The paper support should be raised unless you are loading envelopes. If the paper support is not raised, the media will not slide fully into the paper feed slot and will not feed into the printer correctly.
Paper Feed Selection in Printer Driver - Open the Printer Properties dialog box. On the Main tab, click the Advanced button. On the Quality tab, click the Paper Feed down-arrow and select Auto Feeder from the pull-down list.
