About Counterfeits:
Understanding the Problem

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THERE ARE BIG DIFFERENCES AND BIG RISKS

If you use counterfeit camera accessories – specifically counterfeit batteries and chargers – there's a real risk you might hurt yourself or damage your camera. The information on this site can help keep you and your equipment safe.

To report a counterfeit or to learn where you can purchase genuine Canon products, call 1-855-46-CANON.

Battery Chargers Battery Chargers Inside

SPOT THE FAKE VIDEO

We asked everyday people if they think they can spot a counterfeit "Canon" battery.
Do you think they were able to spot the fake? Watch the video and find out.

Can you spot the fake?

Take the Quiz

GENUINE CANON HOLOGRAM

Look for the genuine Canon anti-counterfeiting hologram on the package when purchasing replacement batteries, toner and single ink tanks. Canon also places an additional hologram on the bottom of its genuine
NB-12L battery, which can be easily viewed through the blister pack. Both holograms change when tilted back and forth, as demonstrated below.*

Genuine Canon Hologram   Genuine Canon Hologram

*Images simulated

More Ways to Avoid Counterfeits

Protecting You Against Counterfeit Batteries

Canon is continuing to make efforts to help protect our customers from potentially dangerous counterfeits. How can you tell if your Canon battery is genuine? The NB-12L battery, introduced in 2014, communicates with the PowerShot G1 X Mark II, PowerShot N100 and VIXIA mini X to identify if the battery inserted is genuine Canon. Watch this video to learn more.

SPOT THE FAKE QUIZ

Look closely. Can you spot the fake? Select the accessory you think is counterfeit.