HF G30

Product Advisories

Thank you for using Canon products.

Canon has released a firmware update for the XA10 High Definition Camcorder.

Affected Product
XA10 High Definition Camcorder

Firmware
Firmware Version 1.0.1.0 incorporates the following modifications:
1. The polarity of the XLR terminal has been modified to improve compatibility with external audio devices. The pin configuration has been modified to be consistent with the description in the Instruction Manual.

Firmware Version 1.0.1.0 is for XA10 camcorder with Firmware Version 1.0.0.0. If your camcorder's firmware is already Version 1.0.1.0, it is not necessary to update the firmware.
Once the camcorder is updated to the latest version, it cannot be restored to a previous version.

Support
Download Firmware Version 1.0.1.0 for the XA10.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Please register your XA10. By registering, we will be able to notify you via email when future firmware updates become available for download.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
  1-800-652-2666
TDD: 1-866-251-3752
Email: carecenter@cits.canon.com
For additional support options: www.usa.canon.com/support