HF G30

Product Advisories

Thank you for using Canon products.

For EOS C500

  1. Compatibility with the Canon RC-V100 Remote Controller (expected to be available in June 2014) has been added.
  2. Peripheral illumination correction data has been added for the [CN-E35mm T1.5 L F] EF Cinema lens and the [EF-S55-250mm f4-5.6 IS STM] EF lens.
  3. Fixes a phenomenon in which the EF Cinema lens’ F number was incorrectly displayed.

For EOS C500 PL

  1. Compatibility with the Canon RC-V100 Remote Controller (expected to be available in June 2014) has been added.

Support
Download Firmware Version 1.0.5.1.00 for the EOS C500.

Download Firmware Version 1.0.5.1.00 for the EOS C500 PL.

Download the new version of the Instruction Manual for the EOS C500 or EOS C500 PL which provides more information on the new features and benefits available in this firmware update.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

If you have not already done so, please register your Canon EOS C500 or EOS C500 PLCinema EOS camera. By registering, we will be able to notify you via email about future service upgrades.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free)
  1-855-246-3367
TDD: 1-866-251-3752
Email: CinemaEOS@cits.canon.com
For additional support options: pro.usa.canon.com/support