I am extremely disappointed with this camera. Our family loves to be in the water. I thought this camera would be perfect. Unfortunately it is not really waterproof. The first one I bought started leaking within a month. Canon sent me a new one. (which was great for customer service) But, now the second one let water in too. :( Obviously it isn't waterproof like they advertise. I can't say anything bad against Canon's customer service and their other products. I love my 7D. BUT, do not buy the Powershot D20!
April 27, 2014
I purchased this camera and used it underwater twice without problem. The third time while snorkeling it filled with water and is now useless. I will send it to Canon but am not hopeful they will replace it as it is out of warranty. After reading the reviews, I think this model is a lemon. Maybe the D30 will be better? I love my other Canon cameras (five)!
March 27, 2014
This is my 3rd canon waterproof cameras and I loved the other two. The changes that have been made to this model are horrible and have reduced the quality of this camera to the point that i will be sending my recent purchase back. The change to the location of the strap attachment makes it impossible to set up a timed shot because the camera will no longer stand up without being propped up. And when propped the pucture is crooked due to the srap attachment not letting it sit evenly. The focus time is much longer and sometimes it took over 5 seconds to get the camera to focus in order to take a picture. The quality of pictures in low light is horrible even in auto mode. Very grainy and unfocused. And if any of the peple in the pictures moved at all the picture was blurred. The latch / cover over the battery compartment is also very flimsy compared to the last 2 models. I am so disappointed. I have raved about my last 2 cameras and the difference with this model is huge. Poor work canon.
December 31, 2013
Nasty suprise - not water friendly
Bought this camera in October for snorkeling in Mexico November for its waterproof, GPS, Movie and rugged capability. Sampled pictures prior to trip and liked the simplicity and feature set. However, on first use in water (all doors are sealed with a goof-proof snap-click lock), at a depth of 3 inches, it filled up with water and became unusable. Very disappointed as I love the canon line and buy all my cameras (SLR, DSLR, Powershot) from them. Camera has been sent out for repair. I am waiting for the results of their warranty investigation and will post the results. Had this camera for just over a month.
November 27, 2013