We have suspended download services for Firmware Version 126.96.36.199.00 that was posted Tuesday November 12, 2013 at 8PM EST,
because it has been determined that discrepancies in color balance can occur with footage captured by the EOS C300 and EOS C300 PL running Firmware Version 188.8.131.52.00.
We would like to apologize for the inconvenience.
Firmware Version 184.108.40.206.00 has been prepared to correct this color balance discrepancy. Accordingly, any cameras that are running firmware version 220.127.116.11.00 should be updated to firmware version 18.104.22.168.00.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Customer Support Operations
Canon U.S.A., Inc
|Contact Information for Inquiries|
|Canon Customer Support Center|
|Phone:||1-855-CINE-EOS (toll free)|
|For additional support options: pro.usa.canon.com/support|