EF 70-200mm f/2.8L IS II USM

Product Advisories

Thank you for using Canon products.

EOS C300 Feature Upgrade offering enhanced autofocusing capability is now available.

Details
Now available from Canon is a feature upgrade for the EOS C300 Digital Video Camera that will offer an autofocus mode to help ensure sharp focus and smooth focus transitions. The upgrade provides a new Continuous AF (Autofocus) Function for all Canon EF autofocus Lenses, using Dual Pixel CMOS AF technology. A new AF Lock setting also lets you change the image framing while holding the desired focus. These critical focusing capabilities are designed to help reduce out of focus video while providing for smooth focus transitions and assist users when operating with small crews.
Learn more about the EOS C300 Feature Upgrade by visiting the dedicated webpage on the Canon USA website.

Support
Canon USA will perform Feature Upgrade on the EOS C300 at a cost of $500*, and will require that the EOS C300 cameras be sent to an official Canon Service Center. Please contact the Canon Customer Support Center for details. This Feature upgrade is only available for the EF mount EOS C300 Digital Cinema Camera.
*Does not include Shipping and Handling charges or applicable Sales Tax.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.  Please register your EOS C300.  By registering, we will be able to notify you via email when future firmware updates become available for download.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free)
  1-855-246-3367
TDD: 1-866-251-3752
Email: CinemaEOS@cits.canon.com
For additional support options: pro.usa.canon.com/support