Thank you for using Canon products.
Canon has released a firmware update for the VIXIA HF M50/M52.
VIXIA HF M50/M52
Firmware Version 18.104.22.168 incorporates the following changes.
Accompanying the changes in the firmware, Canon’s CameraWindow software needs
to be updated. Please follow the instructions below to update your computer to
To update the computer to CameraWindow 8.8, a computer installed with ImageBrowser EX and a previous version of CameraWindow are required to be installed on the computer.
If these applications are not installed on your computer, please make sure to install ImageBrowser EX, which is included on the bundled Disc.
• Once the camcorder is updated to the latest firmware version, it cannot be restored to a previous version.
• By using the Wi-Fi function of the camcorder, together with CANON iMAGE GATEWAY, the user can have access to various services on the Web. *To use the services provided by CANON iMAGE GATEWAY, a free membership registration is required.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Please register your VIXIA HF M50 or VIXIA HF M52. By registering, we will be able to notify you via email when future firmware updates become available for download. If you already registered, please ensure you are opted-in to receive the notification.
Customer Support Operations
Canon U.S.A., Inc
|Contact Information for Inquiries|
|Canon Customer Support Center|
|For additional support options: www.usa.canon.com/support|