|Customers who purchased the EOS-1D Mark III Digital SLR Camera or the LC-E4/DCK-E1/ACK-E2/CB-5L Power Supply Accessories for Digital SLR Cameras
September 20, 2007
Thank you for using Canon products.
We have become aware that an incorrect AC cable may have been included with some units of the EOS-1D Mark III digital SLR camera and accessories listed below, sold in the USA, Canada, and Latin America. Because of the shape, the incorrect AC cable cannot be connected to the battery chargers listed below. (Please see the images below for the difference in shape between the correct and incorrect AC cables.)
We extend our sincere apologies to our customers for any inconvenience this may cause.
|Contact Information for Inquiries|
|Canon U.S.A., Inc.|
|Customer Support Center|
|Phone:||1-800-OK-CANON (toll free)
|TTD:||1-866-251-3752 (toll free)|
|Support options and hours of operation: www.usa.canon.com/support|