PIXMA PRO-10

Product Advisories

Thank you for using Canon products.

We would like to provide information about the Guide Menu software on the Corel Application Disc(Ver1.0) CD-ROM bundled with the HR 10 camcorder.

The DVD-Video conversion function in the Guide Menu software on the CD-ROM is not available. As an alternative method, the DVD MovieWriter SE software on the same CD-ROM can be used to convert video files to DVD-Video format.

We had planned to develop a software update to include this DVD-Video conversion function in the Guide Menu software. Due to technical limitations, however, we were unable to complete the development of this update. Accordingly, upon consultation with the software supplier, Corel Corporation, we have decided to cancel our original plan to release this software update.

We sincerely apologize for any inconvenience caused to customers who have been waiting for the update.

For details on how to use the DVD MovieWriter SE software to convert video files to DVD-Video format, please see the following procedures.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Contact Information for Inquiries
Canon U.S.A., Inc.
Customer Support Center
Phone: 1-800-OK-CANON (toll free)
  1-800-652-2666
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support