Thank you for using Canon products.
Canon has released a firmware update for the VIXIA HG20/HG21 Camcorders.
Changes in Firmware Version 220.127.116.11:
These models are now able to record, play back, and copy movies in MXP and FXP modes with Class10 SD or SDHC memory cards.
Firmware Version 18.104.22.168 is for camcorders with firmware version 22.214.171.124 or 126.96.36.199. If the camcorder's firmware is already Version 188.8.131.52, it is not necessary to update the firmware. Once the camcorder is updated to the latest version, it cannot be restored to a previous version.
The new firmware (Version 184.108.40.206) for VIXIA HG20 can be downloaded by clicking here.
The new firmware (Version 220.127.116.11) for VIXIA HG21 can be downloaded by clicking here.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region. Please register your VIXIA HG20 or register your VIXIA HG21. By registering, we will be able to notify you via email when future firmware updates become available for download. If you already registered, please ensure you are opted-in to receive the notification.
Customer Support Operations
Canon U.S.A., Inc
|Contact Information for Inquiries|
|Canon Customer Support Center|
|For additional support options: www.usa.canon.com/support|