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Product Advisories

Thank you for using Canon products.

Canon has released a firmware update for the Rebel T3i digital SLR.

Affected Product
Rebel T3i digital SLR

Firmware
Firmware Version 1.0.2 incorporates the following fixes and improvements:

1. Fixes a phenomenon in which the AF does not function and the shutter cannot be released during Live-view shooting when the Speedlite 270EX II is attached.
2. Corrects wording in the Italian and Portuguese language menu screens.

Firmware Version 1.0.2 is for cameras with firmware Version 1.0.1. If the camera's firmware is already Version 1.0.2, it is not necessary to update the firmware.

The new Firmware Version 1.0.2 can be downloaded by clicking here.

Support
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region. Please register your Rebel T3i. By registering, we will be able to notify you via email when future firmware updates become available for download. If you already registered, please ensure you are opted-in to receive the notification.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
  1-800-652-2666
TDD: 1-866-251-3752
Email: carecenter@cits.canon.com
For additional support options: www.usa.canon.com/support