EF 28-135mm f/3.5-5.6 IS USM

Product Advisories

We greatly appreciate your patronage of Canon products.

We need to inform you that, due to certain incompatibilities between Mac OS X Lion (10.7) and our previously released Mac OS X 10.6 Printer and Fax drivers, you may not be able to print and an error log file will be generated that could potentially fill up the hard drive of your Macintosh computer.

The following drivers are not compatible with Mac OS X Lion (10.7) and may cause the above issue when used with the affected products listed below:

Mac UFR II LT Printer Driver Version 2.00-2.02
Canon PS Printer Driver for Macintosh Version 2.00-3.30
Canon FAX Driver for Macintosh Version 2.00-3.40

We offer our sincerest apologies to customers who have been inconvenienced by this problem. Canon's quality management resources have been enlisted to ensure that all affected customers can continue using these products with confidence.

Phenomenon

When using the above listed incompatible drivers, if a print job is submitted from the TextEdit or Preview application in Mac OS X Lion (10.7), the print job may fail and an error log will be generated. This error log may continue to write until the entire hard drive has become filled. If this occurs, the user may not be able to log in after restarting his or her Macintosh computer.

Affected Models

  • imageRUNNER ADVANCE C2020/C2030
  • imageRUNNER ADVANCE C5051/C5045/C5035/C5030
  • imageRUNNER ADVANCE C9075 PRO/C9065 PRO/C7055/C7065
  • imageRUNNER ADVANCE 6055/6065/6075
  • imageRUNNER ADVANCE 8075/8085/8105
  • imagePRESS 1135/1125/1110
  • imagePRESS C1 +
  • imagePRESS C6000/6000VP/7000VP
  • imagePRESS C6010/C6010VP/C7010VP
  • imageRUNNER 2018/2022/2025/2030
  • imageRUNNER 2270/2870/3570/4570
  • imageRUNNER 2525/2530/2535/2545
  • imageRUNNER 3025/3030/3035/3045
  • imageRUNNER 3225/3230/3235/3245
  • imageRUNNER 5570/6570
  • imageRUNNER 5050/5055/5065/5075
  • imageRUNNER 7086/7095/7105
  • Color imageRUNNER C1022
  • Color imageRUNNER C1030/C1030iF
  • Color imageRUNNER C2880/C3380
  • Color imageRUNNER C2550
  • Color imageRUNNER C3080/C3480
  • Color imageRUNNER C4080/C4580/C5180
  • Color imageRUNNER C5185
  • imageRUNNER C3170
  • imageRUNNER C5870/C6870
  • imageRUNNER C5058/C5068
  • Color imageRUNNER LBP-5970/5975
  • Color imageRUNNER LBP 5460
  • imageRUNNER LBP 3560
  • imageRUNNER LBP 3470

Countermeasure

It is essential that you download the latest drivers from the Canon USA web site immediately if you are using or plan to use Mac OS X Lion (10.7). Please be sure to delete any existing print queues for your device and create a new print queue after installing the updated driver.

The interim driver posted in July 2011 allows for basic functionality under Mac OS X Lion (10.7). Limitations may apply to the use of this driver. The current compatible driver versions are:

Mac UFR II LT Printer Driver Version 2.03
Canon PS Printer Driver for Macintosh Version 3.31
Canon FAX Driver for Macintosh Version 3.41

Official Mac OS X Lion (10.7) printer and fax drivers are expected to be released by the 4th quarter of 2011.

If you have experienced the above described log issue and you are unable to log in to your Macintosh computer, please contact your Authorized Canon Dealer and we will assist you in remedying this issue.