When an HDMI cable is used to connect the SX80 Mark II projector to AV equipments or computers, we have discovered that certain projectors with classification numbers shown below may experience one or more of the following phenomena listed below.
|Model Name||Classification Number|
|SX80 Mark II||A, B, or C|
How to Check the Classification Number
The last letter in the serial number is the classification number.
For example, if the serial number is JXY00473B, “B” is the classification number.
The products with this phenomenon will be inspected and repaired free of charge. If you own one of the affected products, please contact our Customer Support Center. We appreciate your patience, and we offer our sincere apologies to the customers using these products who have been inconvenienced by this issue. This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Customer Support Operations
Canon U.S.A., Inc.
|Contact Information for Inquiries|
|Canon Customer Support Center|
|For additional support options: www.usa.canon.com/support|