EF 70-200mm f/4L USM

Product Advisories

Thank you for using Canon products.

Canon has released a firmware update for the Canon VB-H41, VB-H610VE, VB-H610D and VB-H710F Network Cameras.

Products
Canon VB-H41
Canon VB-H610VE
Canon VB-H610D
Canon VB-H710F

Details
Firmware Ver.1.1.0 for the VB-H41 and Firmware Ver. 1.2.0 for the VB-H610VE, VB-H610D and VB-H710F incorporates the following improvements and fixes:
1. Support for Windows 8 and Windows Server 2012 operating systems has been added.
2. Support for Internet Explorer 10 has been added.
3. Real Time Streaming Protocol (RTSP) communications have been improved and added.
4. The upper limit setting has been increased when the [Use bit rate control] has been selected when transmitting H.264 video.
5. A function for backing up the memory card settings has been added.
6. The Recorded Video Utility has been improved.
7. Focus settings function when switching to night mode has been added*.
(*This item is mentioned in only VB-H41/VB-H41B. This improvement was added to the other models through previous firmware versions.)
8. Implementation of minor bug fixes.
9. The Network Camera Operation Guide has been revised to correspond with the improvements resulting from Firmware Ver. 1.1.0 for the VB-H41 and from Firmware Ver. 1.2.0 for the VB-H610VE, VB-H610D and VB-H710F.

If you decide to upgrade to this firmware, refer to the readme file "Readme-E.txt", and use the following firmware file and upgrade tool:

Network Camera
Firmware Files
Firmware Ver. 1.1.0 is for Network Cameras VB-H41with firmware Ver. 1.0.0.


[Firmware file and tool]
- vbh41v110.bin
-NetworkCameraFWUP.exe

Firmware Ver. 1.2.0 is for Network Cameras VB-H610VE and VB-H610D with firmware Ver. 1.1.0.

[Firmware file and tool]
- vbh610v120.bin
- NetworkCameraFWUP.exe
Firmware Ver. 1.2.0 is for Network Cameras VB-H710F with firmware Ver. 1.1.0.

[Firmware file and tool]
- vbh710v120.bin
- NetworkCameraFWUP.exe

Support
Download Firmware Version 1.1.0 for the VB-H41 Network Camera.
Download Firmware Version 1.2.0 for the VB-H610VE Network Camera.
Download Firmware Version 1.2.0 for the VB-H610D Network Camera.
Download Firmware Version 1.2.0 for the VB-H710F Network Camera.

Download Network Operation Guide for the VB-H41 Network Camera.
Download Network Operation Guide for the VB-H610VE Network Camera.
Download Network Operation Guide for the VB-H610D Network Camera.
Download Network Operation Guide for the VB-H710F Network Camera.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
  1-800-652-2666
TDD: 1-866-251-3752
Email: carecenter@cits.canon.com
For additional support options: www.usa.canon.com/support