Thank you for
using Canon products.
We have identified a phenomenon in which the camera model name embedded in the EXIF
data of captured images incorrectly shows “EOS Kiss X6i”, which is the
model name for the EOS Rebel T4i in the Japanese market. Even
if this occurs, however, the image taken is still captured correctly.
Phenomenon
When using applications, such as Digital Photo Professional (DPP) or Image Browser EX (IBX) to view images captured with your EOS Rebel T4i camera, the camera model name in the EXIF
information of the images shows the model name for the same camera in
the Japanese market: the EOS Kiss X6i.
The camera model name that appears on the Camera Settings / Remote
Shooting screens of EOS Utility (EU) also shows “EOS Kiss X6i”.
Affected Products
EOS REBEL T4i Digital SLR Camera
*Some units whose second digit of the serial number is “3” are affected.
For example: "x3xxxxxxxxxx"
([x] represents any optional number.)
Support
Customers who would like to have the correct model name listed in the EXIF
information of their camera are asked to contact Canon using the
information below.
This information is for residents of the United States and Puerto
Rico only. If you do not reside in the USA or Puerto Rico, please
contact the Canon Customer Support Center in your region.
Please
register
your EOS Rebel T4i. By registering, we will be able to notify you via
email when service updates are available.
Thank you,
Customer Support Operations
Canon U.S.A., Inc.
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