Product Advisories

Thank you for using Canon products.

Affected Product
Canon EOS-1D C Cinema EOS Camera

Service Upgrade
This Service Upgrade incorporates the following feature enhancement:
• Provides support for 25p video recording frame rate at the camera’s maximum 4K resolution.

This Service Upgrade is scheduled to be available free of charge. A further announcement will be made in April 2013, when the availability date for this service upgrade has been finalized.

Support
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

If you have not already done so, please register your Canon EOS-1D C Cinema EOS Camera. By registering, we will be able to notify you via email about future service upgrades.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-855-CINE-EOS (toll free)
  1-855-246-3367
TDD: 1-866-251-3752
Email: CinemaEOS@cits.canon.com
For additional support options: pro.usa.canon.com/support