
Service Upgrade
This Service Upgrade incorporates the following feature enhancement:
• Provides support for 25p video recording frame rate at the camera’s maximum 4K
resolution.
This Service Upgrade is scheduled to be available free of charge. A further
announcement will be made in April 2013, when the availability date for this
service upgrade has been finalized.
Support
This information is for residents of the United States and Puerto Rico only. If
you do not reside in the USA or Puerto Rico, please contact the Canon Customer
Support Center in your region.
If you have not already done so, please
register your Canon EOS-1D C Cinema EOS Camera. By registering, we will be
able to notify you via email about future service upgrades.
Thank you,
Customer Support Operations
Canon U.S.A., Inc.
| Contact Information for Inquiries | |
| Canon Customer Support Center | |
| Phone: | 1-855-CINE-EOS (toll free) |
| 1-855-246-3367 | |
| TDD: | 1-866-251-3752 |
| Email: | CinemaEOS@cits.canon.com |
| For additional support options: pro.usa.canon.com/support | |