
Affected Products
EOS 5D Mark III Digital SLR Camera
EOS-1D X Digital SLR Camera
Details
Depending upon the shooting conditions, it may take slightly longer for the EOS
5D Mark III and EOS-1D X digital SLR cameras to acquire focus when using the
Speedlite's AF Assist Beam, compared with that of the EOS 5D Mark II and EOS-1D
Mark IV digital SLR cameras using the Speedlite's AF Assist Beam.
We are
developing a solution to enhance the focusing feature for the EOS 5D Mark III
and EOS-1D X and plan to release a firmware update based on following estimated
schedule:
EOS 5D Mark III: (estimated) Late April, 2013
EOS-1D X: (estimated) Late May, 2013
Support
This information is for residents of the United States and Puerto Rico only. If
you do not reside in the USA or Puerto Rico, please contact the Canon Customer
Support Center in your region.
If you have not already done so, please
register your
Canon EOS 5D Mark III Digital SLR Camera
or your
Canon EOS-1D X. Digital SLR Camera. By registering, we will be
able to notify you via email about future service upgrades.
Thank you,
Customer Support Operations
Canon U.S.A., Inc.
| Contact Information for Inquiries | |
| Canon Customer Support Center | |
| Phone: | 1-800-OK-CANON |
| 1-800-652-2666 | |
| TDD: | 1-866-251-3752 |
| Email: | carecenter@cits.canon.com |
| For additional support options: www.usa.canon.com/support | |