Product Advisories

Thank you for using Canon products.

Firmware Version incorporates the following modifications:
1. Enhances compatibility with third-party remote controllers.
2. Resolves the phenomenon in which the headphones terminal audio output timing is delayed when [Normal] is selected as the [Monitor Delay] option.
3. When recording in the MP4 format [59.94P/50P (35Mbps)], changes have been made in the metadata details so that the time codes can be properly displayed in Apple Final Cut Pro X Version 10.0.9.
4. Corrects some mistakes in the onscreen guidance for connecting to Remote Browse in languages other than Japanese.

Firmware Version is for the camcorders with Firmware Version to Version If your camcorder's firmware is already Version, it is not necessary to update the firmware.

Download Firmware Version for the XA25.
Download Firmware Version for the XA20.
Download Firmware Version for the VIXIA HF G30.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.  Please Register the XA25, XA20, or VIXIA HF G30. By registering, we will be able to notify you via email when service updates are available.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON (toll free)
TTD: 1-866-251-3752
For additional support options: