Counterfeit Canon Supplies and Accessories
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Did You Know? | ||
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Why Buy Genuine? | ||
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Fight Against Counterfeiting | ||
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How Can I Tell? | ||
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Actual Incidents | ||
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Counterfeit Information | ||
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Contact Canon | ||
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- Counterfeit products violate federal and state laws, including copyright and trademark laws.
- Funds generated from sales of counterfeit products have been linked to terrorist organizations and organized crime.
- For example, the 1993 World Trade Center bombings were purportedly financed, in part, by sales of counterfeit designer-brand clothing.
- Some counterfeit products are produced using child and/or slave labor.
- Therefore, purchases of these products help perpetuate these practices.
Why Buy Genuine Canon Supplies and Accessories
- Counterfeit Canon inkjet cartridges, ink tanks, toner and toner cartridges can create a risk of, among other things, poor equipment performance, including low toner/ink yield, inferior print quality and toner/ink leakage.
- Counterfeit Canon batteries and chargers are often not equipped with certain protective devices meeting Canon's and the electronic industry's basic quality standards.
- Therefore, using counterfeit Canon batteries and chargers could cause product malfunctions, or lead such batteries to overheat, leak liquids, ignite and/or explode.
- Genuine Canon supplies and accessories are manufactured under strict quality standards to ensure that consumers enjoy the full potential of their Canon products.
Canon's Fight Against Counterfeiting
The Canon companies work closely together to fight against counterfeiting on a world wide basis, to protect the valuable Canon brand and to safeguard the customer value that comes with using genuine Canon products.
How Can I Tell a Counterfeit From a Genuine?
- Case 1: BP-511 Battery - The top of the logo is blurred
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Genuine Canon Battery |
Counterfeit Battery |
- Case 2: BP-2L12 Battery - Example of where notation on the top differs
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Genuine Canon Battery |
Counterfeit Battery |
- Case 3: BP-522 Battery - Example of where shape of the top part differs
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Genuine Canon Battery |
Counterfeit Battery |
Actual Incidents Involving Counterfeit Battery Packs
Case 1: Rupture in China (Counterfeit NB-1LH)
- Counterfeit lithium-ion battery pack NB-1LH and charger CB-2LSE ruptured after being left in charger for 10 hours after charging. User was not injured.
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Case 2: Rupture in the U.S. (Counterfeit NB-2L)
- Battery came apart when it ruptured. User was not injured.
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Case 3: Rupture in the U.S. (Counterfeit CB-5L/BP-511)
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Inkjet Cartridges
- "CANON INK JET PRINTER EVALUATION OF CHINESE IMITATION INK CARTRIDGE SUMMARY REPORT"
Released by Allion Japan Inc. Learn More
Toner/Toner Catridges
- Counterfeit Canon Toner & Toner Cartridge Learn More
- The Canon Advantage Learn More
Batteries/Chargers
- Cautions concerning conterfeit lithium-ion battery packs and chargers Learn More
- Notice Concerning Counterfeit Battery Packs released by Camera & Imaging Products Association Learn More
For questions or to report counterfeit Canon inkjet cartridges, batteries/chargers and/or toner/toner cartridges please contact us at the following:
| Inkjet Cartridge Support by e-mail |
Battery/Charger Support by e-mail |
| Toner/Toner Cartridge Support by e-mail |
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