This is information on upgrading network video recorder VK-64/VK-16 Ver. 1.4.1 or older. The latest version is "Ver. 2.0.3 ". When a network video recorder is upgraded from an older version, the old settings are carried over. Please check the system requirements, notes, and installation instructions before using the file.
Software update Version 2.0.3 incorporates the following fixes and improvements in connection with certain Canon Network Cameras:
1. Fixes a malfunction in which the VK viewer cannot connect to a recording server because of the gradual increase of memory consumption of recording server.
Conditions of occurrence:
This phenomenon may occur in Canon Network Cameras equipped with the audio communication function (VB-C50i/iR/FSi, VB-C300/B, VB-C60/B) when the VK-64/VK16 "Audio Recording" option is not selected in the "Recording Settings" area.
-Depending on the usage environment, the amount of memory consumed will vary depending on the number of the network cameras and the connection time.
-Affected Versions: v2.0.0 and v2.0.2
2. Fixes a malfunction that video recorded on January 1 cannot be played back on the VK Viewer. Despite this phenomenon, the recording function operates normally.
Conditions of Occurrence:
This phenomenon occurs on January 1 at Greenwich Mean Time (GMT) in years following leap years.
-Dates of Occurrence: January 1, 2009; January 1, 2013
-Times of Occurrence by Region:
1_Greenwich Mean Time (GMT) regions: From 00:00 January 1 to 23:59 January 1.
2_Japan Standard Time (JST) regions (GMT+9:00): From 09:00 January 1 to 08:59 January 2.
3_Eastern Standard Time (EST) regions (GMT-5:00): From 19:00 December 31 to 18:59 January 1
-Affected Versions: v1.1 through v2.0.2
- Fixed the malfunction that VK could not play some specific part of recorded video data.
- Fixed the malfunction that VK viewer could not connect to a recording server because of the gradual increase of memory consumption of recording server.
- Fixed the malfunction occurred with VK Viewer when multiple-recording servers are registered to VK.
Support for VB-C60/VB-C60B
Preset Tour setting error has been fixed
Support for Windows Vista
Support for VB-C300/VB-C300B
Support for live audio
Support for NAS (Network Attached Storage)
* Use Canon-recommended NAS models running Windows Storage Server 2003 R2. Canon does not guarantee NAS performance with other OSes.
Correction of problems caused when the switch of a camera connected to VB150 is OFF.
Addition of functions to the Viewer only mode
Change in the number of storage servers and viewers for PCs that can be registered
Measures for storage servers under heavy load conditions
Measures for viewers under heavy load conditions
Improvement of performance at high image quality and high frame rate
Review of the network trouble recovery process
Review of the priority for multiple sensors
Correction of problems relating to record of events
Correction of problems caused while motion detection is set
Correction of problems when starting the storage server
Correction of problems caused while schedule is set
Correction of problems relating to camera control privilege when using VB-C10 or VB150 camera server
Correction of problems relating to display of recorded images.
Windows XP Professional (SP2, SP3)
Windows Server 2003 Standard Edition (SP2)
Windows Server 2003 R2 Standard Edition (SP2)
Windows Vista Business, Enterprise, Ultimate (SP1)
- VK-16, VK-64 V1.1.x, V.1.2.x, V.1.3.x or V1.4.x is required to be previously installed to upgrade a network video recorder.
- If upgrading from Ver.1.0 to Ver.2.0.3, you need to upgrade from Ver.1.0 to Ver.1.1 first, and then to Ver.2.0.3. Separate media required for Ver.1.1 (License Key). Please contact a sales representative for further information.
- Please note that the recording function does not work during the patch installation process.
- It is advisable to back up the settings file in advance, before starting the upgrade process.
- Follow the procedure below to download the file.
- The file is a self-extracting file.
1. Click the file below to open the download window, and then click [Save].
2. Specify where to save the file (ex. on the desktop) and click [Save]. A file with the same name (.exe file) is downloaded to the specified location.
3. Double-click the downloaded file to automatically extract the file and create a folder.
4. Double-click the executable file in the folder. Follow the on-screen instructions to complete the installation.