Details - Windows XP Update for Windows 2000
ID: 0900746701_EN_1

Driver/Software Details
File Name
C755_WinXP_Updater.exe
File Size
.67 MB
File Languages
English
Post Date
04/01/2007
Download and Installation Instructions
Windows XP Update for Windows 2000
MultiPASS C755 Windows XP Update
Note: 
This update file is to be used in the following situations:
1) 
You've upgraded from Windows 2000 to Windows XP with the Windows 2000 version of the MultiPASS Desktop Manager 3.20x already installed.
2) 
You've already installed the Windows 2000 version of the MultiPASS Desktop Manager 3.21 on a new installation of Windows XP (not an upgrade). This includes computers with Windows XP pre-installed.
If the MultiPASS Desktop Manager 3.20x was not removed before you upgraded your computer from Windows 95, 98, Me or NT 4.0 to Windows XP, uninstall the Desktop Manager and then download and install the full driver that includes the update. 
Please read the uninstallation and installation instructions provided below, first.
Posted: 
March 08, 2004 
File Size:
0.75 MB 
Canon MultiPASS C755 Uninstallation and Installation Instructions
Canon MultiPASS C755 - Windows 98/Me Upgrade to Windows XP Home 
1. 
Make sure your MultiPASS C755 is 
ON 
and connected to your computer. 
2. 
Power ON your computer and log on as Administrator. 
3. Uninstall the current MultiPASS Suite by selecting Start, then Control Panel and selecting 
Add or Remove Programs
. 
4. 
In the '
Add or Remove Programs
' dialog, select 
Canon MultiPASS Suite 3.20
, then select 
Change/Remove
. 
5. 
At the 'Confirm File Deletion - Are you sure you want to completely remove Canon MultiPASS Suite 3.20 and all of its components?' dialog, select 
Yes
. 
6. 
At the 'Warning - The service is failed to uninstall, or already uninstalled. Do you like to proceed.' dialog, select 
Yes
. 
7. 
At the 'Warning - The kernel mode driver is failed to uninstall, or already uninstalled. Do you like to proceed.' dialog, select 
Yes
. 
8. 
At the 'Error - Printer driver is unknown.' dialog, select 
OK
. 
9. 
At the second 'Error - Printer driver is unknown.' dialog, select 
OK
. 
10. 
At the 'Error - The parameter is incorrect.' dialog, select 
OK
. 
11. 
At the 'Uninstallation query - Do you want to permanently delete the existing MultiPASS database including your sent and received faxes, Fax Log and Address Book?' dialog, select 
No
. 
12. 
At the 'Confirm File Deletion - Are you sure you want to completely remove Canon MultiPASS ODBC Interface and all of its components?' dialog, select 
Yes
. 
13. 
At the 'Remove Programs From Your Computer - unInstallShield will remove the software Canon MultiPASS ODBC Interface from your computer. Please wait while each of the following components is removed ... Uninstall successfully completed' dialog, select 
OK
. 
14. 
At the 'Uninstaller - You are about to uninstall Canon ScanGear 4.0 for MultiPASS' dialog, select 
OK
. 
15. 
At the 'Confirm File Deletion - Are you sure you want to completely remove the selected application and all of its components?' dialog, select 
Yes
. 
16. 
At the 'Remove Shared File? - The system indicates that the following shared file is no longer used by any programs. If any programs are still using this file and it is removed, those programs may not function. Are you sure you want to remove the shared file?' dialog, select 
Yes To All
. 
17. 
At the 'Remove Shared File? - You have chosen to remove all shared components which the system indicates are no longer being used. This may cause some programs not to function if they still require any of these files. Are you sure you want to proceed?' dialog, select 
Yes
. 
18. 
At the 'Remove Programs From Your Computer - unInstallShield will remove the software Canon ScanGear 4.0 for MultiPASS from your computer. Please wait while each of the following components is removed ... Uninstall successfully completed' dialog, select 
OK
. 
19. 
At the 'Remove Programs From Your Computer - unInstallShield will remove the software Canon MultiPASS Suite 3.20 from your computer. Please wait while each of the following components is removed ... Uninstall completed. Some elements could not be removed. You should manually remove items related to the application.' dialog, select 
OK
. 
20. Close 
the 'Add or Remove Programs' and 'Control Panel' windows.
For USB Uninstallation only (Parallel Installation proceed to step 26) 
21. 
Select 
Start
, right-click 
My Computer 
and select 
Properties
. 
22. 
Select the 
Hardware 
tab, then select the 
Device Manager 
button. 
23. 
In 'Device Manager', scroll to ? 
Other Devices 
and select the "+" (
Plus Sign
) to expand. 
24. 
Right-click 
? CanonMultiPASS C755 
and select 
Uninstall
. 
25. 
At the 'Confirm Device Removal - CanonMultiPASS C755 - Warning: You are about to remove this device from your system.' dialog, select 
OK
. 
26. Disconnect 
the USB/LPT cable from your MultiPASS C755. Then restart your computer and log on as Administrator. Select 
Start
, then 
Turn Off Computer
, and then 
Restart
. (Your computer restarts.) 
27. 
Download the Windows XP driver for the C755 (
XPC755.exe
) from the Canon Website to your computer desktop or wherever you save downloaded files. 
28. 
Now extract the Windows XP C755 driver, double-click the downloaded file (
XPC755.exe
). 
29. 
At the 'Canon - Information: All items were successfully extracted' dialog, select 
OK
. 
30. 
Follow the installation procedure that is included with the driver. If the instructions do not launch, select 
Start
, then 
Run
, type C
:\temp\C755\Setup\XPInstall.htm
, select 
OK 
and follow the instructions.
Important
* If you did not run Setup2.exe, perform this step now. Select 
Start
, then 
Run
, type C
:\temp\C755\Setup\Setup2.exe
, select 
OK
, and follow the instructions. Please 
Restart 
Windows after completing this step. 
* During the installation process, MultiPASS Setup will detect the existing database. Select 
Yes 
to use this database. After the installation, the MultiPASS C755 Windows XP driver will keep your user settings, Address Book and saved images.
Canon MultiPASS C755 - Windows NT 4.0/2000 Upgrade to Windows XP Professional 
1. 
Make sure your MultiPASS C755 is 
ON 
and connected to your computer. 
2. Power ON
your computer and log on as Administrator. 
3. 
In the SysTray of Windows Taskbar , right-click 
MultiPASS Toolbar icon
, select 
Exit MultiPASS Toolbar
. 
4. 
In the SysTray, right-click 
MultiPASS Status Monitor icon
, select 
Close
. 
5. 
In the 'MultiPASS Status Monitor - Closing the MultiPASS Status Monitor will prevent any status messages such as Out of Paper, Paper Jam or Communication Errors from being displayed. Are you sure you want to close the MultiPASS Status Monitor?' dialog, select 
Yes
. 
6. 
Uninstall the MultiPASS Software by selecting 
Start
, then 
Control Panel 
and selecting 
Add or Remove Programs
. 
7. 
In the 'Add or Remove Programs' dialog, select 
Canon MultiPASS Suite 3.20
, then select 
Change/Remove
. 
8. 
At the 'Confirm File Deletion - Are you sure you want to completely remove Canon MultiPASS Suite 3.20 and all of its components?' dialog, select 
Yes
. 
9. 
At the 'Uninstallation query - Do you want to permanently delete the existing MultiPASS database including your sent and received faxes, Fax Log and Address Book?' dialog, select 
No
. 
10. 
At the 'Remove Shared File? - The system indicates that the following shared file is no longer used by any programs. If any programs are still using this file and it is removed, those programs may not function. Are you sure you want to remove the shared file?' dialog, select 
Yes To All
. 
11. 
At the 'Remove Shared File? - You have chosen to remove all shared components which the system indicates are no longer being used. This may cause some programs not to function if they still require any of these files. Are you sure you want to proceed?' dialog, select 
Yes
. 
12. 
At the 'Confirm File Deletion - Are you sure you want to completely remove Canon MultiPASS ODBC Interface and all of its components?' dialog, select 
Yes
. 
13. 
At the 'Remove Shared File? - The system indicates that the following shared file is no longer used by any programs. If any programs are still using this file and it is removed, those programs may not function. Are you sure you want to remove the shared file?' dialog, select 
Yes To All
. 
14. 
At the 'Remove Shared File? - You have chosen to remove all shared components which the system indicates are no longer being used. This may cause some programs not to function if they still require any of these files. Are you sure you want to proceed?' dialog, select 
Yes
. 
15. 
At the 'Remove Programs From Your Computer - unInstallShield will remove the software Canon MultiPASS ODBC Interface from your computer. Please wait while each of the following components is removed ... Uninstall successfully completed' dialog, select 
OK
. 
16. 
At the 'Uninstaller - You are about to uninstall Canon ScanGear 4.0 for MultiPASS' dialog, select 
OK
. 
17. 
At the 'Confirm File Deletion - Are you sure you want to completely remove the selected application and all of its components?' dialog, select 
Yes
. 
18. 
At the 'Remove Shared File? - The system indicates that the following shared file is no longer used by any programs. If any programs are still using this file and it is removed, those programs may not function. Are you sure you want to remove the shared file?' dialog, select 
Yes To All
. 
19. 
At the 'Remove Shared File? - You have chosen to remove all shared components which the system indicates are no longer being used. This may cause some programs not to function if they still require any of these files. Are you sure you want to proceed?' dialog, select 
Yes
. 
20. 
At the 'Remove Programs From Your Computer - unInstallShield will remove the software Canon ScanGear 4.0 for MultiPASS from your computer. Please wait while each of the following components is removed ... Uninstall successfully completed' dialog, select 
OK
. 
21. 
At the 'Remove Programs From Your Computer - unInstallShield will remove the software Canon MultiPASS Suite 3.20 from your computer. Please wait while each of the following components is removed ... Uninstall completed. Some elements could not be removed. You should manually remove items related to the application.' dialog, select 
OK
. 
22. Close 
the 'Add or Remove Programs' and 'Control Panel' windows. 
23. Disconnect 
the USB/LPT cable from your MultiPASS C755. Then restart your computer and log on as "Administrator". Select 
Start
, then 
Turn Off 
Computer, and then Restart. (Your computer restarts.) 
24. Download 
the new "Windows XP driver" for the C755 (
XPC755.exe
) from the Canon Website to your computer desktop or wherever you save downloaded files. 
25. 
Now extract the "Windows XP C755". Double-click the downloaded file (
XPC755.exe
) from where you saved the downloaded files. (Files extract.) 
26. 
At the 'Canon - Information: All items were successfully extracted' dialog, select 
OK
. 
27. 
Follow the installation procedure that is included with the driver. If the instructions do not launch, select Start, then Run, type C:\temp\C755\Setup\XPInstall.htm, select OK and follow the instructions.
Important
* If you did not run Setup2.exe, perform this step now. Select 
Start
, then 
Run
, type C
:\temp\C755\Setup\Setup2.exe
, select 
OK
, and follow the instructions. Please 
Restart 
Windows after completing this step. 
* During the installation process, MultiPASS Setup will detect the existing database. Select 
Yes 
to use this database. After the installation, the MultiPASS C755 Windows XP driver will keep your user settings, Address Book and saved images.
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