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Environment
Toner Cartridge Return Program

Packaging Instructions:
Bulk Cartridge Return
Multiple Cartridge Return
• Single Cartridge Return

Shipping Instructions:
UPS pick-up/drop-off

For outside the U.S., Puerto Rico & Canada, click here for information.

Toner cartridge return home
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Single Cartridge Return

If possible, please return more than one cartridge per shipping label (two or more) to help conserve resources and reduce energy use and shipping costs. This can be done by retaining several cartridges with boxes, then use the Multiple or Bulk Cartridge Return options below, on the left.


  • Repackage the empty toner cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge's box.
  • Place the empty toner cartridge in the box from your new toner cartridge. Seal the box.
  • Please place the label on the shipping box, and cover the entire label with clear plastic tape.

Please Note:
Do not send defective cartridges for replacement. Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty.

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