Web Content Viewer


Canon Launches FedEx Office Integration to Forms and Print Services for Salesforce at Dreamforce 2012 on Salesforce.com's AppExchange, the World's Most Popular Cloud Marketplace for Social Apps for Business

Optimizing the presentation, printing and retrieving of sales forms from any U.S. FedEx Office® store location will make "road warriors" look more professional and help them spend more time selling Dreamforce, the world's largest cloud computing and enterprise technology event, invites attendees to connect with customers, partners and employees in entirely new ways with social, mobile and cloud technologies.

SAN FRANCISCO - SALESFORCE.COM DREAMFORCE September 18, 2012 Canon Information and Imaging Solutions, Inc., a wholly-owned subsidiary of Canon U.S.A., Inc., is launching a new FedEx Office integration to Forms and Print Services for Salesforce mobile cloud solution on Salesforce.com's AppExchange, the world's most popular cloud marketplace for social apps for business. The new integration will allow mobile professionals using Forms and Print Services for Salesforce, to retrieve their documents on demand at any FedEx Office® store location in the United States. The announcement was made today at Salesforce.com's Dreamforce 2012 in San Francisco. Canon will be in booth #406 in the Dreamforce Expo.

By joining Canon's innovative imaging technologies with the nationwide presence of FedEx Office, users will be able to create highly visual and attention-grabbing reports, forms or proposals from their Salesforce data, and easily print them whenever and wherever they need them.

Forms and Print Services for Salesforce is currently available for test drive and deployment via the AppExchange at http://appexchange.salesforce.com/, and through Canon Authorized Dealers, Canon Business Solutions, and Océ North America. The added capability to retrieve documents on demand from any FedEx Office location in the United States will be available in October.*

Comments on the News:

  • "Professionals who find themselves on the road more than in an office will appreciate being able to create dynamic and attractive proposals for clients from almost any location in the United States," said Satoshi Nagata, executive vice president, Canon Information and Imaging Solutions, Inc. "By leveraging the imaging technology, cloud infrastructure and brick-and-mortar presence of Canon, salesforce.com and FedEx Office respectively, we are helping these road warriors connect, share and collaborate in entirely new ways to drive business success."

  • "FedEx Office is an office away from the office for so many traveling sales professionals," said Anthony Norris, vice president, product and e-commerce marketing. "We are proud to offer premium quality printing and finishing for their client-facing documents when and where they need them, through our nationwide network of more than 1,800 retail locations."

  • "Companies around the globe are transforming the way they connect with customers, partners and employees through social and mobile cloud solutions," said Mike Rosenbaum, senior vice president AppExchange and Force.com Operations, salesforce.com. "Partners such as Canon are leveraging the power of the Salesforce Platform to provide customers with the right tools to accelerate their success in the cloud."


Existing Forms and Print Services for Salesforce users will be able to easily send their print jobs to a FedEx Office location by selecting "FedEx Office" as the destination instead of their usual local printing device. Once the job is sent, users receive a unique retrieval code to enter in any FedEx Office Print & Go touchscreen to print on demand to the attached Canon imageRUNNER ADVANCE machine in the self-service area of the store. Users can also consult with a FedEx Office team member to take advantage of the expanded document finishing options FedEx Office provides.

The Forms and Print Services for Salesforce application is offered as a monthly package subscription, payable on an annual basis. Canon Professional Services are utilized to design sophisticated, customized forms and to implement and facilitate the use of the application in the United States.

Dreamforce 2012 is the industry's largest cloud computing and enterprise technology event, welcoming more than 70,000 registered attendees to experience the power of the social revolution. With more than 750 sessions and 350 cloud companies in the expo, attendees can participate in interactive sessions, hands-on training with cutting-edge technology, thousands of live demos and unparalleled networking. In addition, Dreamforce welcomes special guests Sir Richard Branson, Founder of Virgin Group; Jeff Immelt, CEO of General Electric; Gen. Colin Powell, former Secretary of State; Tony Robbins, Entrepreneur, Author & Peak Performance Strategist; and The Red Hot Chili Peppers. Dreamforce 2012 offers attendees everything they need to connect with customers, partners and employees in entirely new ways, under one roof.

Additional Information

About the Salesforce Platform and the AppExchange

The Salesforce Platform is the world's most trusted and comprehensive cloud platform for building social and mobile cloud apps. It powers Salesforce CRM, more than 2.3 million custom apps built by customers and more than 1,600 apps developed by partners in its ecosystem. Social apps for business built on the Salesforce Platform can be easily distributed and marketed through Salesforce.com's AppExchange.

Salesforce, Dreamforce, AppExchange and others are trademarks of Salesforce.com, inc.

About FedEx Office

FedEx Office, an operating company of FedEx Corp., has more than 1,800 stores and locations primarily in the U.S. and Canada, providing convenient access to printing and shipping expertise with reliable service. The company's network features retail stores, centralized production centers, corporate on-site print centers, and on-site business centers at hotels, convention centers and universities. Services include copying and digital printing, professional finishing, document creation, direct mail, signs and graphics, computer rental, free Wi-Fi, corporate print solutions, packing services, FedEx Express and FedEx Ground shipping, Hold at FedEx Location and more. In addition, InformationWeek 500 recognized FedEx Office® Print Online and FedEx Office® Print & Go solutions with the 2011 Most Innovative Products award. Products, services and hours vary by location. For more information, please visit www.fedex.com/office.

About Canon Information and Imaging Solutions, Inc.

Canon Information and Imaging Solutions, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., was formed to harness the power of two of Canon's greatest intangible assets: In-depth knowledge of information flow and the best imaging technology. Utilizing Canon's vast collection of imaging technology and development tools along with select third-party enterprise applications, Canon Information and Imaging Solutions will deliver compelling market-driven solutions in the area of cloud computing and business process integration. Additional information about the company its programs and mission can be found at: www.ciis.canon.com.

About Canon U.S.A., Inc.

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. With approximately $45.6 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents registered in 2011† and is one of Fortune Magazine's World's Most Admired Companies in 2012. In 2012, for the ninth consecutive year, Canon U.S.A. has received the PCMag.com Readers' Choice Award for Service and Reliability. Committed to the highest level of customer satisfaction and loyalty, Canon U.S.A. provides 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss.


† Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

* Applicable terms and conditions will be made available when such capability is made available. Please consult www.ciis.canon.com for details.