Canon U.S.A. Enhances imageCLASS PRINTONOMICS® Managed Print Services Program Through Strategic Collaboration
New Service Offerings Help Streamline Business Operations for Resellers
MELVILLE, N.Y., May 21, 2015 - Canon U.S.A., Inc., a leader in digital imaging solutions, today announced enhancements to it's imageCLASS Printonomics®, a managed print services (MPS) program. Through the Company's new collaboration with PrintFleet LINK™, a managed print software and solutions program, and wholesale distributor Supplies Network, participating Canon imageCLASS resellers can quickly subscribe to new value-add services that can help streamline ordering processes, reduce operating costs and maximize services for their customers.
"The imageCLASS Printonomics program has a unique place in the market as Canon strives to help empower resellers to meet the needs of their customers and structure their MPS programs accordingly," said Chris McFarlane, CEO, PrintFleet. "We look forward to our continued collaboration with Canon U.S.A. as we work together to help streamline the overall MPS process."
The new services offered through the Printonomics program can be accessed by using the PrintFleet LINK web services tool. Participating resellers can now have supplies auto-fulfilled and delivered in a cost-optimized manner, access to a web portal called My Printer Manager for the tracking of those supplies, purchase consumables on a cost-per-image (CPI) basis, and access to a third-party break-fix service fulfillment network for the management of select non-Canon devices. Supplies Network is the wholesale distributor for this service.
"Canon and Supplies Network are working on together the Printonomics program to help reduce the challenges a reseller may experience in operating a MPS program," said Sarah Custer, MPS and equipment solutions manager, Supplies Network. "Automating and outsourcing these processes will help resellers focus on business goals - prospecting into new customers and maximizing their value delivery to existing customers - all while collecting a reliable, profitable and perhaps new revenue stream."
These enhancements complement the services the Printonomics program already offers, including the gapTCO (total cost of ownership) proposal software tool from gap intelligence. This tool helps participating resellers quickly deliver data-driven professional recommendations to their customers, including head-to-head product assessments, pricing options for hardware and consumables and cost-savings benefits. Resellers can also easily import Printonomics fleet assessment information into the gapTCO tool and quickly provide savings analysis of a proposed optimized fleet over the customer's current fleet of devices. Additionally, resellers who start their own MPS program through Printonomics will be eligible to apply for a CompTIA Managed Print Trustmark at a special discount.
"Canon's imageCLASS Printonomics program is intended to make MPS manageable and profitable for participating resellers," said Junichi Yoshitake, senior vice president and general manager, Business Imaging Solutions Group, Canon U.S.A., Inc. "Our expanded program will now offer enhanced methods to sell hardware, manage consumables and deliver services. We are confident these enhancements will help resellers implement or improve their MPS program and give them the tools needed to meet their customer's needs."
Resellers who are interested in learning more about becoming a Canon partner and joining the imageCLASS Printonomics program can visit www.imageclassresellers.com or contact the imageCLASS business development team at iCSolutions@cusa.canon.com.
About Canon U.S.A., Inc.
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean (excluding Mexico) markets. With approximately $31 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2014† and is one of Fortune Magazine's World's Most Admired Companies in 2015. In 2014, Canon U.S.A. has received the PCMag.com Readers' Choice Award for Service and Reliability in the digital camera and printer categories for the 11th consecutive year. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact firstname.lastname@example.org.
† Based on weekly patent counts issued by United States Patent and Trademark Office.
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