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Our Focus is You

Canon Professional Services (CPS) provides exceptional support for imaging professionals. Our focus on delivering speed and quality service to members is now sharper than ever.

24/7: Exclusive technical & Member services priority access

24/7 Technical Support1

Repair Discounts:  Members receive up to 30% off on repairs*

Repair Discounts

Priority Repairs:  Members receive expedited turnaround for repairs

Expedited Repair Services2

Maintenance:  Members receive up to 10 services per year for gear**

Maintenance Service

Loaner:  Repair Loaners and Evaluation Loans available***

Loaner Equipment3

What Level of Canon Professional Services is Best For My Needs?

CPS membership qualification is determined by the equipment you own.





Membership Eligibility Starts with a minimum of (1) Qualified DSLR and (1) EF Lens5 Select Cinema Products6
24/7 Exclusive Member Hotline1
Technical Support and Member Services
Repair Discounts 20% 30% 30%
Expedited Repair Services2 3-5 Days 2 Days Next Business Day
Repair & Evaluation Loan Equipment3
Priority Access for Platinum Members
Equipment Maintenance Service4
Number of DSLR or EF Lenses (per year)
5 10 10
CPS Lounge services at Shows and Media Events
Discounts for Canon Live Learning Events
Annual Membership Fee Free $100 $300 $1000

Ready to Get Started?

Click on the link below to set up a Canon Account for log in / sign up.
Then enter information about your Canon equipment.

  1. Excluding Canon USA observed holidays and periods where unavailability is due to circumstances beyond Canon USA's control.
  2. As a CPS Platinum member, your gear will be serviced and shipped the business day after the estimate is approved or we will offer you a loaner. Products eligible for Next Business Day Turnaround Time include: EOS DSLR, EF Lenses, Speedlites, and Battery Grips. (Cinema Cameras, Cinema Lenses and all other accessories are excluded). See Repair Turnaround Time under Platinum Repair Service Term and Conditions for more details.
  3. Platinum members are allowed to evaluate each available item twice for the lifetime of the product.
  4. Gold, Platinum & Cinema membership includes 11-Point EF Lens Maintenance Service and/or 18-point Digital SLR Maintenance Service.
  5. Equipment must be listed on the CPS Qualified Products list. Total point value must equal the minimum point requirement for the desired membership level.
  6. CPS Cinema Membership eligibility requires ownership of a EOS C300 or higher, or a Cinema Zoom Lens.