Counterfeit Canon products are harder to spot than you think. And more destructive than you think.
Report any potential counterfeit products or sources
10 WAYS TO HELP AVOID COUNTERFEIT ACCESSORIES
Learn the top ways to help avoid purchasing counterfeit accessories
along with signs to look for if you suspect you've already purchased a
Counterfeit camera accessories are a lot more common overseas than they are here in the U.S.
If you see an accessory that has a price that's too good to be true, that's a sign it might be a fake. Before you go for a deal, keep in mind what a bad battery or fake flash could do to your camera... or you.
In this case, you can judge a book by its cover. Genuine replacement batteries are packaged in high quality blister packs or cardboard boxes. Canon's legitimate retail packaging bears the Canon brand and our anti-counterfeiting hologram. Canon does not sell its accessories loose or in clear plastic or paper wrappings. If you are offered an accessory in either of these types of packages, don’t go for it. Also be aware of fake packaging marked with fake holograms.
Many counterfeiters will offer free shipping, discounts and/or other benefits if you are willing to buy loose, unpackaged accessories. These sorts of offers are a red flag that the accessory might be counterfeit.
If you find that you have a hard time putting your battery into, or taking it out of your camera, camcorder or charger, it may be fake.
Unlike genuine Canon products, counterfeit batteries, chargers, and external flashes do not follow industry safety standards and may overheat, melt, smoke, ignite, and/or explode, when in use.
When you buy a replacement battery, the battery's life should be the same as the original battery that came with your camera or camcorder. If it's not, you may have a counterfeit.
When you buy a replacement battery, charger, or external flash, compare the logo on it with the logo on your original product. It may seem like a small detail, but manufacturers apply their logos with great care. Compared to the original, a fake logo may look sloppy, blurry or misplaced.
If you’re still not sure, don't hesitate to contact us with questions or inquiries. You can report any questionable sources or purchases to 1-855-46-CANON.