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Take an inside look at Canon U.S.A.'s Service & Support for professionals. Our dedicated team, trained to handle the unique needs of professionals, welcomes you to go behind the scenes at our facilities based right here in the USA.
Focused on Professionals
State-of-the-art, high-quality, easy to use - these describe Canon's service and support programs just as accurately as they do Canon's products. Whether you're an individual or represent a large enterprise, your needs are critical, which is why Canon provides unique customer service and support programs specifically for professionals.
- Fast repair processing
- Highest quality standards
- Factory certified technicians
- Precision camera & lens adjustment rooms
- Nationwide service network*
Dedicated Pro Tech Support
- Team of technical experts
- Industry-leading response times
- In-house studio test environment
- 100% U.S.-based call center (All Canon employees)
Pro Training & Workshops
Canon Professional Services
- Dedicated 24/7 tech support
- Repair Discounts for Platinum & Gold Members
- Repair Coverage & Equipment Evaluation Loans
- Next Day Repair Service for Platinum Members
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*Product repair for imagePROGRAF PRO-1000 through the Canon Authorized Service Facility (ASF) Network or Priority Instant Exchange Service.
imagePROGRAF PRO-2000, PRO-4000 & PRO-6000 Series include on-site service only.
Service & Repair
You can count on Canon's award-winning service and repair department to keep your gear in peak operating condition. Our expert factory-trained technicians provide regular maintenance and repairs.