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Canon Mobile Printing App for Android Tablets and Smartphones

Mobile Solutions

Features

  • Quickly and easily set paper sizes.

  • Print up to 20 images at one time.

  • Start the camera and print a photograph you have just taken.

  • Display and print web pages.

  • Link to a wide variety of applications and print files.

  • You can recreate the original layout of a Microsoft Office file by correcting the layout with the Data Conversion Service on the internet.

  • Configure detailed print settings such as color mode, number of pages, and 2-sided printing.

  • Perform secure printing that requires a user name and password when printing.

  • Enter department IDs and passwords from the app to print with printers that use the department ID management function.

  • Automatically detect printers on a network, or search manually by specifying the IP address/DNS.

  • Store print data in multi-function printers and printers (not supported by all printers).

This is to make Misc appear on the page when needed.

Brochures

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Check the network connection environment

The mobile terminal must be connected to a wireless LAN access point.

The access point and the Canon device you are using must be connected by LAN or wireless LAN.


Confirm that the Wi-Fi settings on your mobile terminal are enabled

Download Canon Mobile Printing and install it.

1. Select or diplay the image(s)/file/web page you want to print. For details, see "Printing Images," "Printing Microsoft Office Files," "Printing PDF Files," or "Printing Web Pages."
2. In the [Preview] section of Canon Mobile Printing, tap [Printer].

3. In the [Select Printer] screen, select the device you want to use.

The registered devices are displayed in list form.
If you are registering a device for the first time, follow the procedure below.
Automatic Discovery of a Device on the Same NetworkManual Search by Specifying IP Address/FQDN


NOTE

Tapping the detail icon in the[Select Printer] screen enables you to confirm detailed device information. (→ "Confirming Device Information")

Automatic Discovery of a Device on the Same Network

NOTE
You can register up to ten devices in the [Select Printer] screen list. If ten devices are already registered, perform a search after deleting a registered device.(→ "Confirming Device Information")

Depending on the network environment to which the mobile terminal is connected, the device might not be discovered by [Select Printer] — [Auto Search]. If this happens, enter the IP address of the device in [Manual Search]. If the device is still not discovered, check the network settings of the device , the wireless router, and the mobile terminal, or contact your network administrator.

1. In the [Select Printer] screen, tap [Auto Search].

Discovered devices are displayed.

If the device you want to use is not displayed, follow the procedure "Manual Search by Specifiying IP Address/FQDN" below.

2. Select the device → confirm the device information in the displayed dialog box → tap [Add].

The device is registered in the [Select Printer] screen list.

Manual Search by Specifying IP Address/FQDN


NOTE

You can register up to ten devices in the [Select Printer] screen list. If ten devices are already registered, perform a search after deleting a registered device. (→ "Confirming Device Information")

1. In the [Select Printer] screen, tap [Manual Search].

2. Enter the IP address or FQDN name of the device you want to use → tap [OK].


To confirm the IP address of the device, see "How to Confirm the IP Address of the Device."
If you search by specifying an FQDN, enter the format including host name, subdomain name, and domain name such as described below.
If the host name is "device 01", the subdomain name is "aaa", and the domain name is "bbb.com":
device01.aaa.bbb.com

3. Select the device → confirm the device information in the displayed dialog box →  tap[Add].The device is registered in the [Select Printer] screen list.

You can register devices other than Canon devices, such as print servers, as ouput destinations.

NOTE
You can register up to ten devices in the [Select Printer] screen list. If ten devices are already registered, perform a search after deleting a registered device.(→"Confirming Device Information")
1. Select or display the image(s)/file/web page you want to print.
For details, see "Printing Images,"Printing Microsoft Office Files," "Printing PDF Files," or "Printing Web Pages."

2. In the [Preview] screen of Canon Mobile Printing, tap [Printer].

3. In the [Select Printer] screen, tap [Manual Search].

4. Enter the IP address pr FQDN name of the device you want to use → tap [OK]
.
To confirm the IP address of the device, see "How to Confirm the IP Address of the Device." If you search by specifying an FQDN, enter the format including host name, subdomain name, and domain name such as described in below.
If the host name is "device01," the subdomain name is "aaa," and the domain name is "bbb.com":
device01.aaa.bbb.com

5. After [Could not find a supported printer.] is displayed in the [Manual Search] screen, tap [Register As].
6. In the [Register As] dialog box, enter a name in [Registered Name].

7. If required, set [Queue Name], [Printer Port], and [Byte count].
8. Tap [Register].
The device is registered in the [Select Printer] screen list.

NOTE
To change registered device information, see "Confirming Device Information."
If you register a device that corressponds to the UFRII printer driver, you may not be able to print.
Depending on the print server you are using, if the share name of a device registered with the print server and the name set in [Queue Name] of Canon Mobile Printing do not match,
you may not be able to print.
1. Select or display the image(s)/file/web page you want to print.
For details, see "Printing Images," "Printing Microsoft Office Files," "Printing PDF Files,"or "Printing Web Pages."
2. In the [Preview] screen of Canon Mobile Printing, tap [Printer].
The [Select Printer] screen is displayed.

[Select Printer] Screen
Device List
The registered devices are displayed in list form.

To change the device to be used, tap the device name.
To delete a device from the list, tap and hold the device name, then tap [Delete] in the displayed dialog box.

The icon indicates the following content.
[]: Devices whose maximum paper width is A4/Letter.
Devices that do not have this icon can print larger paper sizes than A4/Letter.
[]/[]: Color/B&W devices
[]: PDF direct printing compatible devices (devices equipped with PDF direct printing or the PS printing function, or with an optional HDD, ROM, or RAM attached)
[]: There is information from the device.
[](Access Point)
Displays the wireless LAN connection state and access point SSID.

[Printer Details] Screen
Tapping the detail icon in the [Select Printer] screen enables you to check detailed information.

Displays the device status, [Printer Name], [Product Name], [IP Address], and [MAC Address].
For PDF direct printing compatible devices (devices equiiped with PDF direct printing or the PS printing function, or with an optional HDD, ROM, or RAM attached), [] is displayed.

[Updated Printer Information]

This function is displayed when device supports acquisition of configuration information. It acquires device information and displays the following in the [Print Settings] screen, depending on what functions are installed in and supported by the device.

[Job]>[Secure Printer]

[Dept. ID Mgt.]

[2-sided]

[Staple]

Normally, information is acquired and applied in the [Print Settings] screen when the device is registered. Use this function in the following cases.

The app is updated from Version 2.0.0 or earlier to Version 2.1.0 or later.

The configuration information of the device cannot be acquired during registration of the device.

The options of the device are changed after registration.



[Port Settings]
You can set the queue name and type of printer port of the device

[Print Options]
Switches PDF direct printing on and off when printing a PDF file from a PDF direct printing compatible device.

[Remove from List]

You can delete a displayed device from the [Select Printer] screen list.

[Support Site]

You can access the Canon support site.

1. In the home screen of your mobile terminal, tap [M Printing].

2. In the top screen of Canon Mobile Printing, tap [Images].

3. Select a folder → tap the image(s) you want to print.

Only image files whose formats are printable are displayed.

4. Tap [Select] in the enlarged preview.

5. If you want to print multiple images, repeat steps 3-4.

You can select up to 20 images at one time,

6. Tap [Preview].

Tapping a thumbnail displays an enlarged preview in the [Preview] screen. If you want to print multiple images, you can confirm each image in the enlarged preview.

To cancel your selection, tap [].

7. In the [Preview] screen, confirm or select the device you want to use.

The name you selected last time is displayed in [Printer].

To select a new device, tap [Printer] → configure the required settings → return to the [Preview]

For details on how to configure the settubgs, see "Selecting/Detecting the Device."

8. If required, tap the print settings → configure the required settings → return to the [Preview]

For details on how to configure the settings, see "Changing the Print Settings."

9. Tap [Print] in the [Preview] screen.

NOTE

From other apps, you can activate Canon Mobile Printing and print by following the procedure below.

1. Open (or Select) the image you want to print in the app.

2. Select [Share] or  [Send] from the menu.The name is the item on the menu differs for each app,

3. Select [M Printing].

4. Configure the settings as described in step 7 onward of this topic.

You must use the Data Conversion Service on the Internet to print Microsoft Office files. For information about restrictions, see "What is the Data Conversion Service?."

1.In the home screen of your mobile terminal, tap [M Printing].

2.In the top screen of Canon Mobile Printing, tap [Documents].

3.Select a folder → select the Microsoft Office file you want to print.


4. In the [Preview] screen, confirm or select the device you want to use.

The device name you selected last time is displayed in [Printer].To select a new device, tap [Printer] → select the device → return to the [Preview] screen.For details on how to configure the settings, see "Selecting/Detecting the Device."

5. If required, tap the print settings → configure the required settings → return to the [Preview] screen.For details on how to configure the settings, see "Changing the Print Settings."

6.Tap [Print] in the [Preview] screen.


7.In the confirmation dialog box for using the Data Conversion Service, set a proxy if required → tap [OK].


After the mobile terminal connects to the server on the Internet and the data is converted, printing begins.

NOTE   

When using the Data Conversion Service for the first time, the Terms of Use are displayed. Read the content and if you agree, tap [Agree].   

If you require a proxy to access the Internet from the Wi-Fi network you are using, select [Use proxy] when using the Data Conversion Service and set the proxy. Consult your network administrator about the required settings.   

When using the Data Conversion Service, uploading and downloading data may take several minutes depending on the content of the data to be printed and the communication environment you are using.

NOTE 

If you want to check a preview before printing, tap [Preview] in the [Preview] screen, and use the Data Conversion Service to display a print preview. Tapping the print preview displays an enlarged preview.   

When printing Microsoft Office files of multiple pages, you can check each page in an enlarged preview. With Microsoft Excel (xls and xlsx) files consisting of multiple sheets, all of the sheets can be printed. To delete unnecessary pages, tap [] in the enlarged preview.   

When printing Microsoft Office files that acquire and display information such as date, time, and file name when the file is opened, the print result may differ from the information displayed on the mobile terminal.

NOTE

If you change the device you are using or [Output Size] after displaying a print preview, you need to convert the data again using the Data Conversion Service in order to correctly lay out the data on the page.   

From other apps, you can activate Canon Mobile Printing and print by following the procedure below.

1.Open (or select) the Microsoft Office file you want to print in the app.

2.Select [Share] or [Send] from the menu.The name of the item on the menu differs for each app.

3.Select [M Printing].

4.Configure the settings as described in step 4 onward of this topic.      

The printing method for PDF files varies according to the specifications of the device to be used for printing. 

   With PDF direct printing compatible devices*, the PDF file is sent directly to the device and printed. For restrictions, see "PDF Direct Printing Restrictions of Use."     

   * [] is displayed in the [Select Printer] screen. You can select whether to use PDF direct printing in the [Printer Details] screen > [Print Options]. (→ "Confirming Device Information")   

If you are using a device other than the above, print according to the following procedure.

1.In the home screen of your mobile terminal, tap [M Printing].


2.In the home screen of Canon Mobile Printing, tap [Documents].

3.Select a folder → select the PDF file you want to print.

If you select a passwordprotected PDF, enter the password.

4.In the [Preview] screen, confirm or select the device you want to use.

The device name you selected last time is displayed in [Printer].To select a new device, tap [Printer] → select the device → return to the [Preview] screen.
For details on how to configure the settings, see "Selecting/Detecting the Device."

5.If required, tap the print settings → configure the required settings → return to the [Preview] screen.

For details on how to configure the settings, see "Changing the Print Settings."

6.Tap [Print] in the [Preview] screen.


Printing begins.
If PDF printing is not performed satisfactorily, you may be able to improve the result by
switching [PDF Preview Method] - [Data Conversion Service] in the [Print Settings] screen
[ON] or [Off].


If a dialog box verifying Data Conversion Service use is displayed when you set [Data
Conversion Service] to ON, set a proxy if required → tap [OK].
After the mobile terminal connects to the server on the Internet and the data is converted, printing begins.

NOTE
When using the Data Conversion Service for the first time, the Terms of Use are displayed.

Read the content and if you agree, tap [Agree].   

If you require a proxy to access the Internet from the Wi-Fi network you are using, select [Use proxy] when using the Data Conversion Service and set the proxy. Consult your network administrator about the required settings.   

When using the Data Conversion Service, uploading and downloading data may take several minutes depending on the content of the data to be printed and the communication environment you are using.

NOTE   

You can set a range of 1 to 99 for [Specify Page] under [Print Range].   

You may not be able to print PDF files correctly depending on the PDF file version and content. This phenomenon occurs because when you print a newer version PDF file than the PDF version supported by the printer/options that you are using, only those parts of the newer PDF specification that correspond to the supported version specification are enabled.   

If you change [Output Size] or the device used for printing after displaying the print preview, you must convert the data again in order to correctly lay out the data on the page.          

1.In the home screen of you mobile terminal, tap [M Printing]

2. In the home screen of Canon Mobile Printing, tap [Web].

3. Display the web page you want to print by entering a URL or searching with keywords.


Tapping [] enables you to access web pages from the bookmark list of the mobile terminal default browser.

4. Tap [Preview]

Tapping a print preview displays an enlarged preview. If you want to print multiple pages, you can confirm each page in the enlarged preview.

To delete unnecessary pages, tap [].

5. In the [Preview] screen, select the device you want to use.


The device name you selected last time is diplayed in [Printer].

To select a new device, tap [Printer] → select the device → return to the [Preview] screen.

For details on how to configure the settings, see ''Selecting/Detecting the Device."


6. If required, tap the print setting → configure the required settings → return to the [Preview] screen.

For details on how to configure the print settins, see "Changing the Print Settings."

7. Tap [Print] in the [Preview] screen.

NOTE

From other browser, you can activate Canon Mobile Printing and print by following the procedure below.

  1. Display the web page you want to print in the browser.
  2. Select [Share] or [Send] from the menu.The name of the item on the menu differs for each app.
  3. Select [M Printing].
  4. Configure the settings as described in step 4 onward of this topic.


If you are using a device that supports the inbox, you can store print data in an inbox of the device. You can print, change the settings of, and combine stored data from the control panel of the device or the Remote UI.

1. Select or display the image(s)/file/web page you want to print. For details, see "Printing images," "Printing Microsoft Ofice Files," "Printing PDF Files," or "Printing Web Pages."

2. In the [Preview] screen of Canon Mobile Printing, confirm or select the device you want to use.


The device name you selected last time is displayed in [Printer].

To select a new device, tap [Printer]→ select the device→ return to the [Preview] screen.

For details on how to configure the settings, see "Selecting/ Detecting the Device."

3. Tap the print settings → tap [Job].


4. In the [Job] dialog box, select [Store] → tap the detail icon.


5. In the [Store] screen, tap [Mail Box].


6. Select an inbox number as a store destination → tap [OK].


If required, you can also change the document name.

7. Return to the [Job] > [Print Settings] > [Preview] screen.

8. In the [Preview] screen, tap [Store].

NOTE

For information about printing the file in the inbox, refer to the mauals provided with the device.




Tap the items you want to change in the [Preview] > [Print Settings] screen.

Descriptions of Settings


[Job]
Select an output method for print data.
[Print]: Performs normal printing.
[Store]: Stores the print data in an inbox in the device. (→"Saving Data in an Inbox")
[Secure Print]: You can attach a PIN to print data and save it in the device. This functions is useful when you want to print a confidential document. (→ "Executing Secure Printing")
[User Name]: Displays the user name for the print. You can change the user name by tapping it. (→ "Changing the User Name for the Print Data")

[Dept. ID Mgt.]
You can manage printing using department IDs and PINs. (→"Executing Department ID Management")

[Output Size]
Select the paper size to be printed on.
If you turn [Minimize Margins and Print] on, this expands the print region to the edges of the paper. Depending on the content of the print data, part of the edge data may be lost when printing. The minimum width of margins differs depending on the device model.

NOTE

When executing PDF direct printing*, margins are always set to the minimum regardless of the [Minimize Margins and Print] setting.

*[] is shown in the [Select Printer] screen for PDF direct printing compatible devices. (→ "Confirming Device Information")

[Copies]
Set the number of copies to be printed.
[Print Range]
Set the range of pages to be printed.
[Source]
Select [Auto] (uses the device setting) or [Tray].
[Color]
Switches between color and grayscale (black and white) printing. Select [Auto] for normal situations.
[2-sided]
Switches between 1-sided and 2-sided printing.[Staple]Switches whether to staple the pages.The page is stapled at the positions shown in red in the thumbnail on the [Preview] screen.


NOTE

When executing PDF direct printing*, the document may be stapled at different positions to those indicated in the thumbnail image.

* [] is shown in the [Select Printer] screen for PDF direct printing compatible devices. (→ "Confirming Device Information")

[2 on 1]

Switches whether to print two pages on one sheet of paper.

[PDF Preview Method]

If you want to use the Data Conversion Service to preview a PDF, set [Data Conversion Service] to [ON].


NOTE

Available settings differ depending on the device model.If you set functions that are not supported by the device you are using, the settings will not be applied. (→"Data Is Not Printed According to the Print Settings")When the device supports acquisition of configuration information, if you use the [Select Printer] > [Printer Details] > [Update Printer Information] function, you can display the items corresponding to the functions of the device in the [Print Settings] screen. (→"Confirming Device Information")

     The default user name for the print data is the model name of the mobile terminal. If you manage a print job at the device, you can change the user name if required.

1.Select or display the image(s)/file/web page you want to print.For details, see "Printing Images," "Printing Microsoft Office Files," "Printing PDF Files," or "Printing Web Pages."

2.In the [Preview] screen of Canon Mobile Printing, select the device you want to use.The device name you selected last time is displayed in [Printer].To select a new device, tap [Printer] → select the device → return to the [Preview] screen.For details on how to configure the settings, see "Selecting/Detecting the Device."


3.Tap the print settings → tap [Job].


4.Tap [User Name] in the [Job] screen.


5.Enter a user name → tap [OK].


6.Return to the [Job] > [Print Settings] > [Preview] screen.

7.In the [Preview] screen, tap [Print].

You can print images, PDF files, Microsoft Office files, web pages, etc. from an Android terminal such as smartphone, tablet, etc. using a Canon multi-function device or laser printer on a network.

New Functions in This Version

Support for the Department ID Management function.

Main Functions

Image Data Printing

Select and print an image from a folder of a mobile terminal.

Documents Printing

Select and print a PDF file or a Microsoft Office file from a folder of a mobile terminal.

NOTE: You must use the Data Conversion Service for the following. (> "What is the Data Conversion Service?")

  • Printing Microsoft Office files
  • Printing PDF files with a device that is not equipped with the PDF direct printing or PS printing function
Web Pages Printing

Display and print a web page by entering a URL, searching with keywords, or accessing from a bookmark.

Link to Other Apps
  • From a wide variety of apps, activate Canon Mobile Printing and print an image, a PDF file, or a Microsoft Office file.
  • From a browser, activate Canon Mobile Printing and print a web page.
Features

Print up to 20 images at one time.

Quickly and easily set paper sizes.

Configure detailed print settings such as color mode, number of pages, and 2-sided printing. Store print data in printers and multi-function devices (not supported by all devices).

Automatically detect devices on a network, or search manually by specifying the IP address/FQDN.

NOTE:

  • Supports devices on both wired and wireless networks.
  • You cannot scan using Canon Mobile Printing.
  • You cannot save files within this app.

Check the list of supported devices on the Canon Mobile Printing support page.

You can access the support page by following the procedure below.

  • From this app: In the main page of the Help, tap [App Support Site]. (> "How to Display the App Support Site")
  • From the Canon web site: Search "Canon Mobile Printing."
  • From the Google Play: Follow the link from the Canon Mobile Printing download page.

NOTE:

  • If you specify a print server as the output destination, you cannot automatically discover it from this app. Follow the procedure "Manual Search by Specifying IP Address/FQDN."
  • Multi-function device with external server option installed are not supported in this app.
Compatible Operating Systems

Android 3.0-4.4.4

Compatible Terminals

A smartphone or tablet with a compatible operating system installed

NOTE:

Display of this app on terminals with small size screens is not supported.

Supported Paper Sizes

Letter, 11 x 17, Legal, A4, B4, and A3.

NOTE:

Select a paper size that is supported by the device you are using.

Printable Data:
  • Image files (JPEG, PNG, GIF, BMP, WebP)
  • PDF files
  • Microsoft Office files (doc, docx, xls, xlsx, ppt, pptx)
  • Web pages

    NOTE:

      • You must use the Data Conversion Service for the following. (> "What is the Data Conversion Service?")
        • Printing Microsoft Office files
        • Printing PDF files with a device that is not equipped with the PDF direct printing or PS printing function
      • Printing emails is not supported. For an alternative method, see "How to Print the Text of Emails."

The Data Conversion Service is a free service for use when previewing and printing certain files.

You must use the Data Conversion Service for the following.

  • Printing Microsoft Office files
  • Printing PDF files with a device that is not equipped with the PDF direct printing or PS printing function

Using the Data Conversion Service connects you to a server on the Internet that converts the data. Depending on the content of the data to be printed and the communication environment you are using, data uploading and downloading may take several minutes each.

NOTE:

  • When using the Data Conversion Service for the first time, the Terms of Use are displayed. Read the content and if you agree, tap [Agree]. You can verify the Terms of Use by tapping [] - [Terms of Use] from the Canon Mobile Printing top page.
  • You can upload files of up to 20 MB to the Data Conversion Service.
  • You cannot convert password-protected files, files whose data is unauthorized or corrupted, and empty files.
  • You cannot download files of more than 99 pages after data conversion.
  • If the Data Conversion Service is not operating due to maintenance, a notification will be displayed on the web site. (> "How to Check Data Conversion Service Maintenance Information")

The Data Conversion Service performs a rendering process by communicating with a server over the Internet. This service is sometimes temporarily unavailable due to maintenance.

To check maintenance information, tap [] - [Maintenance Information] in the Canon Mobile Printing main screen.

Check the following.

NOTE:

  • If the device is not detected even after you have confirmed the following, restart the mobile terminal. The device may be detected.
  • If the device is still not discovered, consult your network administrator about the network environment.
Canon Device
  • Does the device you are using support Canon Mobile Printing? (> "About Supported Printers and Multi-function Devices")
Search Method

(> "Selecting/Detecting the Device")

  • Can you discover the device from [Select Printer] - [Manual Search]?

Depending on the network environment to which the mobile terminal is connected, the device might not be discovered by [Select Printer] - [Auto Search]. If this happens, you need to do a manual search.

  • Can you discover the device when searching for devices manually by entering the FQDN (format including host name, subdomain name, and domain name)?

If the host name is "device01", the subdomain name is "aaa", and the domain name is "bbb.com": device01.aaa.bbb.com

 

Network Settings of the Mobile Terminal
  • Is [Settings] - [Wi-Fi] enabled on your mobile terminal?
  • Is an HTTP proxy set on your mobile terminal?

If an HTTP proxy is set in the network settings of the mobile terminal, depending on the device you may not be able to connect correctly from this app. If this happens, contact your network administrator.

Network Settings of the Canon Device
  • Is the SNMPv1 setting set to [On]?
  • Is the LPD (LPR) print setting set to [On]?
  • Is the gateway address set correctly?
  • Is the subnet mask set correctly?

When you discover devices by the [Select Printer] screen > [Auto Search], detected devices are listed as they are discovered. The device searching process normally takes about 10 seconds.

If you enter an IP address of an invalid DNS server in the Wi-Fi settings of the mobile terminal, a timeout occurs during the host name acquisition process, therefore the device searching process may take some time.

You can confirm the IP address from the network settings screen of the device.

For details, refer to the manuals provided with the device.

NOTE:

In the case of a device for which manager settings have been configured, you need to enter a password. For details, refer to the manuals that are provided with the device or contact your system administrator.

Check the following:

  • Is the device turned on?
  • Is the device's LPD (LPR) print setting set to [On]?
  • Is the device online?

NOTE:

The confirmation method differs for each model. For details, refer to the manuals provided with the device.

Canon Mobile Printing uses the following port numbers.

443
TCP for communication with the Data Conversion Service
515
TCP for print jobs
9100
TCP for print jobs
161
UDP for searches
47545
UDP for acquiring device information
9013
TCP for acquiring MF series device information

You can preview and print files of up to 10 MB.

If a file is too large, an error message may be displayed due to insufficient memory, or this app will quit.

NOTE:

  • Depending on the data content, you may not be able to print files of less than 10 MB.
  • You can upload files of up to 20 MB to the Data Conversion Service. (> "What is the Data Conversion Service?")

Email text printing is not supported.

You can print an email using the following method.

Save the email screen as a screenshot and print:

Save the screenshot image data on the mobile terminal. You can select and print the saved image data using this app. (> "Printing Images")

NOTE:

The procedure for saving the screenshot depends on the mobile terminal you are using. Also, there may be cases where the screenshot function is not supported. For details, refer to the manual provided with your mobile terminal.

Convert the email text to a PDF file and print:

Convert the email text to a PDF file with an app that can create a PDF. If you are using special fonts, enable the setting for embedding fonts when converting to PDF. You can select and print the PDF file with this app. (> "Printing PDF Files")

For devices equipped with the PDF direct printing or PS printing function, send the PDF file directly to the device to be printed.*

* If the PDF direct printing or PS printing function is installed, [] is displayed in the [Printer Detail] screen. (> "Confirming Device Information")

Take care of the following when doing so.

  • The print preview displayed by tapping [Preview] in the [Preview] screen and the actual print result may differ.
  • If you set [Preview] screen > [Print Settings] screen > [Staple], the document may be stapled at different positions to those indicated in the thumbnail image in the [Preview] screen.
  • If a password has been set in the PDF file to restrict printing, in the [Preview] screen > [Print Settings] screen, tap [PDF Password] > enter the password.
  • If an error occurs when printing a PDF file in which a password has been set, an error message is not displayed on the mobile terminal. An error message is displayed on the control panel of the device.

Incoming telephone calls do not present a problem during printing.

Because mobile terminal OSes support multi-tasking, print processing continues for the enabled period (about 10 minutes) even if this app is not being displayed. If the enabled period is exceeded, the job will be canceled.

If you set functions that are not supported by the device you are using in the [Print Settings] screen, the settings will not be applied.

[Job] - [Store] For devices that do not support user inbox storing, normal printing is executed.

[Dept. ID Mgt.] - [On] For devices that do not support the Department ID Management function, normal printing is executed.

NOTE:

For using this function, enabling the Department ID Management function at the device is necessary. For details, refer to the manuals provided with the device.

[Output Size] If you specify a paper size that is not supported by the device, the print job is printed on another paper size or a paper confirmation message is displayed on the control panel of the device.

[Color] - [Color] For devices that do not support color printing, the settings are not applied and the print job is printed in black and white.

[2-sided] - [ON] For devices that do not support 2-sided printing, the settings are not applied and the print data is printed on one side of the paper.

[Staple] - [ON] For devices that do not support stapling, the settings are not applied and the print data is printed without being stapled.

Even if you are using a device with a finisher that supports stapling attached, for a page size other than Letter or A4, the print job may be output without stapling.

NOTE:

The settings that are displayed differ for each device.

Some devices may count black and white data as color data when printing from Canon Mobile Printing.

To have black and white data counted as black and white data, tap the print settings in the [Preview] screen when executing printing, and select [Color] - [B&W].

When using the Data Conversion Service, uploading and downloading data may take several minutes depending on the content of the data to be printed and the communication environment you are using.

You must use the Data Conversion Service for the following.

  • Printing Microsoft Office files
  • Printing PDF files with a device that is not equipped with the PDF direct printing or PS printing function*

* If the PDF direct printing or PS printing function is installed, [] is displayed in the [Printer Detail] screen. (> "Confirming Device Information")

NOTE:

If you can tap [Print] in the [Preview] screen before all rendering by the Data Conversion Service is complete, printing is started. Because the rendering and printing processes are being executed in parallel, the processing time is shortened. However, If you specify the print range in an Excel file (xls and xlsx), you cannot do so until all the data has finished being converted.

When you print a web page from Canon Mobile Printing, content such as the top of the web page may not be previewed and printed correctly.

This phenomenon is caused by the specifications of the OS and cannot be avoided.

Depending on the content of the print data, the time from the start of printing in this app and print output may take some minutes.

Because mobile terminal OSes support multi-tasking, print processing continues for the enabled period (about 10 minutes) even if this app is not being displayed.

If the enabled period is exceeded, the job will be canceled.

The latest app information is available on the Canon Mobile Printing support site.

You can access the support site by following the procedure below.

  1. Tap [App Support Site] in the main page of the Help.
  2. Select the country or region where you live > tap [ ].
  • Operating systems that support a multi-user environment are Android 4.2 and later.
  • If another user has Canon Mobile Printing installed, you cannot install an older version. You should install the latest version.

If the error messages such as listed below appear repeatedly, the mobile terminal may be out of memory.

  • Cannot display the preview.
  • Could not print.
  • The process has been canceled.

If this happens, operation might be improved by restarting this app.

You can manage printing using department IDs and PINs.

NOTE:

You can use this function when the device supports the Department ID Management function. Enabling the Department ID Management function is necessary. For details, refer to the manuals provided with the device.

  1. Select or display the image(s)/file/web page you want to print. For details, see "Printing Images," "Printing PDF Files," "Printing Microsoft Office Files," or "Printing Web Pages."
  2. In the [Preview] screen of Canon Mobile Printing, select the device you want to use.
    The device name you selected last time you printed is displayed in [Printer]. To select a new device, tap [Printer] > select the device > return to the [Preview] screen. For details on how to configure the settings, see "Selecting/Detecting the Device."
  3. Tap the print settings > tap [Dept. ID Mgt.].
  4. Set [Department ID Management] to ON in the [Dept. ID Mgt.] screen.
  5. Enter the Department ID and the PIN set on the device in [Department ID] and [PIN].
  6. To display a department ID and PIN confirmation/setting dialog box when executing printing, set [Confirm Department ID/PIN When Printing] to ON.
  7. Return to the [Print Settings] > [Preview] screen.
  8. In the [Preview] screen, tap [Print].

DISCLAIMERS


For printing with PIXMA series or SELPHY series printers, use Canon Easy-PhotoPrint.
Not all imageCLASS models support PDF files, to see which models support PDF printing please click here to see the supported device list.
Android and Google Play are trademarks of Google Inc.

† Prices and specifications subject to change without notice. Actual prices are determined by individual dealers and may vary.

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