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SUPPORT MATTERS
- There are plenty of camera companies.
- We're not just another one.
- We are Canon.
- And while we've been making cameras for over 80 years,
- That's not what makes us special.
- What makes us special is the level of care in all that we do –
- In our average in-house service time of 2.82 days (1.59 days for CPS Platinum members).*
- In our 300,000+ square feet of space devoted to serving our customers.
- In our high repair standards and meticulous quality control.
- In our expert Service & Support team, over 1,100 strong.
- And in our answers to your calls, always from our own employees,
- Always right here in the U.S.
- That same passion you put into capturing your images,
- We put into our Service & Support.
- Nothing should stand between you and your vision.
SUPPORT MATTERS.
- *As measured by date estimate is approved to date service is performed.
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Committed to Service & Support Excellence
A true industry leader understands that reputations are earned one customer at a time, which is why Canon has at its foundation an uncompromising dedication to product reliability, service and support. From cutting-edge technology to industry-leading response times, Canon U.S.A. takes pride in delivering complete customer satisfaction.
Award-Winning Customer Service Team
- Friendly & knowledgeable tech support team
- Expert help... from getting started to getting the most out of your product
- Support for every level of experience
State-of-the-Art Contact Centers
- 100% US-based
- Located in Chesapeake, VA and Albuquerque, NM
- Over 600 "All Canon" employees
- Connect to an agent quickly
Factory-Level Service
- Industry-leading repair turnaround times
- Highest quality standards
- Factory certified technicians
- Nationwide service network
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About Us
A true industry leader understands that reputations are earned one customer at a time, which is why Canon has at its foundation an uncompromising dedication to product reliability, service and support. From cutting-edge technology to industry-leading response times, Canon U.S.A. takes pride in delivering complete customer satisfaction.
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