When the stakes couldn't be higher... Support Matters.
Jimmy Chin has photographed and filmed at some of the world’s most extreme locations. The stakes are high whether he’s at the top of Mount Everest or in the dunes of the Sahara. Watch now to find out why Jimmy and thousands of other professionals trust Canon service and support for comprehensive maintenance, expedited repairs and expert technical support needed to always be Canon Ready.
Focused on Professionals
State-of-the-art, high-quality, easy to use - these describe Canon's service and support programs just as accurately as they do Canon's products. Whether you're an individual or represent a large enterprise, your needs are critical, which is why Canon provides unique customer service and support programs specifically for professionals.
- Fast repair processing
- Highest quality standards
- Factory certified technicians
- Precision camera & lens adjustment rooms
- Nationwide service network*
Dedicated Pro Tech Support
- Team of technical experts
- Industry-leading response times
- In-house studio test environment
- 100% U.S.-based call center (All Canon employees)
Pro Training & Workshops
Canon Professional Services
- 24/7 tech support
- Expedited & discounted repair service
- Loaner equipment
- 2 day service for Platinum members
- Learn more about CPS >
imagePROGRAF PRO-2000, PRO-4000 & PRO-6000 Series include on-site service only.
Second New RTE area
NEW! Canon Professional Service & Support Center in Lyndhurst, NJ
Located just minutes from Manhattan, the new state-of-the-art facility offers full service, repair and maintenance operations for photographers and the cinema and broadcast industry. Visitors can also experience the latest Canon imaging products in the professional products showroom. Watch the video to learn more!