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Support Matters - Join the Growing Ranks of Pros that Rely on Canon Professional Service, Support, and Education

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When the stakes couldn't be higher... Support Matters.

Jimmy Chin has photographed and filmed at some of the world’s most extreme locations. The stakes are high whether he’s at the top of Mount Everest or in the dunes of the Sahara. Watch now to find out why Jimmy and thousands of other professionals trust Canon service and support for comprehensive maintenance, expedited repairs and expert technical support needed to always be Canon Ready.


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Focused on Professionals

State-of-the-art, high-quality, easy to use - these describe Canon's service and support programs just as accurately as they do Canon's products. Whether you're an individual or represent a large enterprise, your needs are critical, which is why Canon provides unique customer service and support programs specifically for professionals.

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Factory-Level Service

  • Fast repair processing
  • Highest quality standards
  • Factory certified technicians
  • Precision camera & lens adjustment rooms
  • Nationwide service network
Dedicated Pro Tech Support

Dedicated Pro Tech Support

  • Team of technical experts
  • Industry-leading response times
  • In-house studio test environment
  • 100% U.S.-based call center (All Canon employees)
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Pro Training & Workshops

Canon Professional Services

Canon Professional Services

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Canon Service & Support Network
Canon Service & Support Network
Canon Service & Support Network

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Our Story

Take an inside look at Canon U.S.A.'s Service & Support for professionals. Our dedicated team, trained to handle the unique needs of professionals, welcomes you to go behind the scenes at our facilities based right here in the USA.