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Notice to our CPS Members regarding closure of California, New Jersey, Illinois and Hawaii Service Facilities:

Due to direction from state and local authorities in CA, NJ, IL & HI our Canon service facilities in those states are temporarily closed until further notice. All equipment repairs will be directed to our Factory Service Center in Newport News, VA. We apologize for any inconvenience or delays that may occur during this time.


Canon Professional Services (CPS) provides exceptional support for imaging professionals. Our focus is on delivering speed and quality service to our members.

Membership Packages


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Technical Support1

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Repair Discounts

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Maintenance Service

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Loaner Equipment3

Canon Professional Services

  1. Excluding Canon USA observed holidays and periods where unavailability is due to circumstances beyond Canon USA's control.
  2. As a CPS Platinum member, your gear will be serviced and shipped two business days after the estimate is approved or we will offer you a loaner. Products eligible for Two (2) Business Day Turnaround Time include: EOS DSLR, EF Lenses, Speedlites, and Battery Grips. (Cinema Cameras, Cinema Lenses and all other accessories are excluded). See Repair Turnaround Time under Platinum Repair Service Term and Conditions for more details.
  3. Platinum members are allowed to evaluate each available item twice for the lifetime of the product.

Canon Professional Services | Canon USA

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Canon Professional Services | Canon USA