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EOS Rebel X/XS
All times ET, excluding holidays.
EOS Rebel X/XS
Drivers & Downloads
EOS DIGITAL CAMERA LIMITED WARRANTY
For The U.S.A. And Canada Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (Canon U.S.A.) in the United States or Canon Canada Inc., (Canon Canada) in Canada with respect to the Canon brand EOS Digital Camera (the “Product”) *, when purchased and used in the United States or Canada. The Product purchased with this limited warranty is the only EOS Digital Camera to which this limited warranty applies.
Canon U.S.A., Inc. and Canon Canada Inc. (collectively "Canon") warrant to the original end-user purchaser, when delivered in new condition in its original container, that the Product will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase. Product returned to a Canon repair facility and proven to be defective upon inspection will, at Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished Product, as determined by the Canon repair facility. Warranty exchange or replacement does not extend the original warranty period of the Product.
THIS WARRANTY DOES NOT COVER ANY ACCESSORIES. This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and compatible software, as to which items Canon U.S.A. or Canon Canada, shall have no responsibility. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon U.S.A. or Canon Canada, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with the respect to such non-Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product, and does not apply in the following cases:
- Loss of or damage to the Product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Canon U.S.A.'s or Canon Canada's user's manual or services performed by someone other than Canon U.S.A. or Canon Canada, or a Canon authorized service provider for the Product. Without limiting the foregoing, water damage, sand/corrosion damage, battery leakage, dropping the Product, scratches, abrasions or damage to the body, lenses or LCD display or damage to the any of the accessories mentioned in the first paragraph above will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions
- Use of parts or supplies (other than those sold by Canon U.S.A. or Canon Canada) that cause damage to the Product or cause abnormally frequent service calls or service problems
- If the Product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON U.S.A. OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU)..NEITHER CANON U.S.A. NOR CANON CANADA SHALL BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE EOS DIGITAL CAMERA, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON U.S.A. OR CANON CANADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR CANON CANADA BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON USA OR CANON CANADA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON USA OR CANON CANADA (SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU). THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
You may obtain technical support** for your Product as follows:
E-mail support via our Web site at www.canontechsupport.com
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
You may obtain technical support* for your Product as follows:
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666)
When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.
** Technical support program specifics subject to change without notice.
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center for the Product. Authorized service center information can be obtained by visiting www.canontechsupport.com (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Information Centre at 1-800-OK-CANON (1-800-652-2666). You will be given the name, address and phone number of an authorized service center.
It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem and a return address to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this limited warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the limited warranty will be returned unrepaired, or at the discretion of the authorized service provider, you may receive a written estimate of repair at such cost as the service center may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state (or province to province in Canada).
*The battery pack packaged with the Product carries a separate ninety (90) day limited warranty.
Canon 35mm EOS Cameras Limited Warranty
Canon International Warranty
The Limited Warranty set forth below is given by Canon COMPANY listed below with respect to Canon Photographic Products produced in the United States, Canada, Australia, the United Kingdom or New Zealand.
The Limited International Warranty is only effective upon presentation of the warranty card and proof of purchase. This Canon equipment is warranted against defective materials or workmanship for (1) year from the date of the original purchase and is limited to repair, adjustment and/or replacement of defective parts.
Equipment covered by this Warranty will be repaired by Canon International Warranty Members located in the United States, Canada, Australia, the United Kingdom and New Zealand WITHOUT CHARGE. (List of Canon International Warranty Members included with the equipment.)
Equipment covered by this Warranty will be repaired by Canon International Warranty Members WITHOUT CHARGE, except for insurance, transportation and handling charges. (See list of Canon International Warranty Members included with the equipment.)
When returning equipment for warranty service, the shipping charges must be prepaid and the equipment should be shipped in its original carton or box, or an equivalent, properly packed to withstand the hazards of shipment and be fully insured. A copy of this warranty card and proof of purchase should be enclosed, as well as a description of the problem, film samples, etc.
This warranty only covers defective materials or workmanship encountered in normal use of the equipment, and does not apply in the following cases:
- Loss of or damage to the equipment due to abuse causing deterioration, mishandling, accident or failure to follow operating instructions.
- If equipment is defective as a result of leaking batteries or liquid damage.
- Defective materials or workmanship where the defect is due to the equipment having been serviced or modified by other than Canon International Warranty Members or other authorized service facilities around the world.
- Malfunction resulting from the use of accessories, attachments, product supplies, parts or devices (including, without limitation, batteries, film, lenses, flash attachments and other accessories) with this Canon photographic equipment that do not conform to Canon specifications.
- Damage resulting during shipment. (Claim must be presented and examined by the shipper.)
Equipment covered by this warranty may be repaired by Canon International Warranty Members located outside the United States, Canada, Australia, the United Kingdom and New Zealand, WITHOUT CHARGE, except for insurance, transportation and handling charges. (Worldwide list of Canon International Warranty Members included with equipment.)
CANON COMPANY EXCLUDES ALL REPRESENTATIONS, WARRANTIES, CONDITIONS OR LIABILITIES (WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE). IN RELATION TO THE EQUIPMENT, EXCEPT THOSE WHICH ARE SET FORTH ABOVE AND/OR EXCEPT TO THE EXTENT THAT ANY SUCH EXCLUSION WOULD CONTRAVENE ANY STATUTE OR CAUSE THIS TERM TO BE VOID.
EXCEPT TO THE EXTENT THAT ANY SUCH EXCLUSION WOULD CONTRAVENE ANY STATUTE OR CAUSE THIS TERM TO BE VOID, CANON COMPANY EXCLUDES ALL LIABILITY TO THE PURCHASER IN RESPECT OF ANY CLAIM (WHETHER CONTRACTUAL, TORTUOUS , STATUTORY OR OTHERWISE) FOR ANY GENERAL, SPECIAL, INCIDENTAL OR SUPPLIED BY CANON COMPANY IN RELATION TO THE EQUIPMENT. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state, province to province and country to country.
*Limited Warranty means that the contents of this warranty are limited to the above-mentioned terms and conditions.
Canon Australia Pty. ltd. No.1 Thomas Holt Drive, North Ryde NSW 2113
Canon Canada, Inc. 6390 Dixie Road, Mississauga, Ontario L5T 1P7
Canon New Zealand Ltd. Fred Thomas Drive, P.O. Box 33-336, Takapuna Auckland
Canon UK Ltd. Brent Trading Centre. North Circular Road Neasden, London NW10 OJF
Canon U.S.A., One Canon Park, Melville, NY 11747
(The above address is not to be used for the MAIL-IN SERVICE program)
Compatible Supplies & Accessories
Canon offers a wide range of compatible supplies and accessories that can enhance your user experience with you EOS Rebel X/XS that you can purchase direct. Scroll down to easily select items to add to your shopping cart for a faster, easier checkout. Visit the Canon Online Store
3 Volt Lithium Battery CR123A
Angle Finder C (incl. Adapter Ec-C, Ed-C)
Angle Finder C lets you adjust the viewing angle while providing a 2.5x magnification for critical focusing with a full screen image that also shows exposure data.
Dioptric Adjustment Lens E (+0.5)
The Dioptric Adjustment Lens provides near- and far-sighted users a clear viewfinder image without the use of eyeglasses. The lens fits into the eyepiece holder of you EOS camera. Please see the Compatibility tab for a list of compatible EOS cameras.
Dioptric Adjustment Lens E (+1)
Dioptric Adjustment Lens E (+1.5)
Dioptric Adjustment Lens E (+2)
Dioptric Adjustment Lens E (-2)
Dioptric Adjustment Lens E (-3)
Dioptric Adjustment Lens E (-4)
The Dioptric Adjustment Lens provides near- and far-sighted users a clear viewfinder image without the use of eyeglasses. The lens fits into the eyepiece holder of you EOS camera. Requires Rubber Frame Ef, Eb or Ec
Dioptric Adjustment Lens E (0)
Macrolite Adapter 58C
For ML-3 (to attach ML-3 or MR-14EX to most lenses with 58mm filter size).
Off-Camera Shoe Cord 2
Remote Switch RS-60E3
Compact remote switch replicating all of the functions of the shutter release button.
Rubber Frame Eb
Semi-Hard Case EH8-L