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Firmware Notice: EF 400mm f/2.8L IS III USM and EF 600mm f/4L IS III USM: Firmware Version 1.0.8.0

Thank you for using Canon products.

Firmware Version 1.0.8.0 incorporates the following fix:
Corrects the issue where exposure flicker may occur during movie shooting when the EF 400mm f/2.8L IS III USM lens with Firmware Version 1.0.7 or the EF 600mm f/4L IS III USM lens with Firmware Version 1.0.7 are attached to certain EOS DSLR cameras¹ and the camera’s shooting mode is set to M or Av mode.

EOS DSLR Cameras ¹:
EOS-1D X Mark II, EOS-1D X, EOS-1D Mark IV, EOS-1D Mark III, EOS-1Ds Mark III, EOS 5D Mark IV(Firmware Version 1.0.2 or later),
EOS 5D Mark III, EOS 5D Mark II, EOS 5Ds, EOS 5Ds R,
EOS 7D Mark II, EOS 7D, EOS 6D, EOS 80D, EOS 70D, EOS 60D, EOS 60Da,
EOS Rebel T6s
EOS Rebel T7
EOS Rebel T6
EOS Rebel T5
EOS Rebel T3
EOS Rebel T6i
EOS RebelT5i
EOS Rebel SL1
EOS Rebel T4i
EOS Rebel T3i
EOS Digital Rebel T2i
EOS Digital Rebel T1i
EOS M, EOS M2

Note: This doesn’t occur when shooting still images.


Support

Download Firmware Version 1.0.8.0 for the EF 400mm f/2.8L IS III USM and EF 600mm f/4L IS III USM.

Cameras that can be used to run the lens’ firmware update are listed below: (As of March 2019)

EOS-1D X Mark II, EOS-1D X, EOS-1D C, EOS 5Ds, EOS 5DsR, EOS 5D Mark IV, EOS 5D Mark III, 
EOS 6D Mark II, EOS 6D, EOS 7D Mark II, EOS 80D, EOS 70D,
EOS Rebel T7i, EOS REBEL SL2, EOS REBEL T6i, EOS REBEL T5i, EOS REBEL SL1, EOS REBEL T4i, 
M50, EOS M6, EOS M5, EOS M3, EOS M2, EOS M, EOS M100, EOS M10, 
EOS R, EOS RP

Note: If using a EOS R or EOS M series camera to update the lens’ firmware, a mount adaptor is required.

Note: If you are not able to perform the firmware update, please contact Canon Customer Service Center and follow the Workaround procedures listed below.


Workaround

During movie shooting, follow the workaround procedures below to prevent the issue from occurring.

  Extender Type Workaround
 Lens Only  No Extender  For movie shooting, set the camera according to options (1) or (2) listed below.
  1. In the camera’s Custom Functions, set the exposure level increments to 1/2-stop or 1-stop.
    *The possible values that can be set vary depending on the camera model.
  2. Set the camera’s shooting mode to P or Tv mode.
 Lens with Extender  Extender EF1.4x  For movie shooting, set the camera’s shooting mode to P or Tv mode.
 Extender EF2x  For movie shooting, set the camera according to options (1) or (2) listed below.
  1. In the camera’s Custom Functions, set the exposure level increments to 1/2-stop or 1-stop.
    Note:*The possible values that can be set vary depending on the camera model.
  2. Set the camera’s shooting mode to P or Tv mode.

If you have not already done so, please register the EF 400mm f/2.8L IS III USM and EF 600mm f/4L IS III. By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 
1-800-OK-CANON

1-800-652-2666
TDD: 
1-866-251-3752
Email:
carecenter@cits.canon.com 
Support options and hours of operation: www.usa.canon.com/support

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