Web Content Viewer

Actions
);">

Firmware Notice: VB-M50B Firmware Version 1.0.2

Details

Firmware Version 1.0.2 incorporates the following fixes:

  1. Auto Focus in low-light conditions has been enhanced.
  2. Support for [H.264 for Guest Users] in the Setting Page's [Basic] > [Viewer] has been added.

Firmware Version 1.0.2 contains all the improvements from previous firmware versions.
Firmware Version 1.0.2 is for Network Cameras with firmware version 1.0.1 or older.
If you decide to upgrade to this firmware, refer to the readme file "Readme-E.txt", and use the firmware file listed below, as well as the latest Camera Management Tool.
The latest Camera Management Tool and its manual will need to be downloaded separately.
[Firmware file and tool]
- vbm50v102.bin
- CCMTInstall.exe        Camera Management Tool

The firmware contains software modules developed by third parties. The details are available in the download: Readme-E.txt. The Third-party Software License (ThirdPartySoftware-E.pdf) and the license conditions are available in the OpenSource Folder which is inside the LICENSE folder.


Caution (Important Notes)

  • When updating the firmware from Ver. 1.0.0, please use the Camera Management Tool, instead of the [Update Firmware] from the Setting Page.
  • [H.264 for Guest Users] is set to "Disable" in the Setting Page's [Basic] > [Viewer], if the firmware is updated from Ver. 1.0.0 to this version. As a result, [H.264] is not shown when the camera viewer is accessed by Guest Users. Please recheck the settings in the Setting Page after updating.
  • The [Video Format] in the Setting Page's [Video Record] > [Upload] may change, if the firmware is updated from Ver. 1.0.0 to this version. Please recheck the settings in the Setting Page after updating.

Support

Download Firmware Version 1.0.2 for the VB-M50B.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.


Contact Information for Inquiries
Canon Customer Support Center
Phone:   1-800-OK-CANON (toll free)
              1-800-652-2666
TTD:     1-866-251-3752 (toll free)
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support