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Firmware Notice: VB-M620VE, VB-M620D: Firmware Version 1.2.1

Details

Firmware Ver. 1.2.1 incorporates the following fixes:

  1. Corrects a phenomenon which causes the camera to consistently focus automatically even when in the manual focus setting.
  2. Corrects a possible situation in which certain DHCP server settings prevent the camera from retrieving network settings information.

Firmware Version 1.2.1 contains all the improvements from previous firmware versions.
Firmware Version 1.2.1 is for Network Cameras with firmware version 1.2.0 or older.

If you decide to upgrade to this firmware, refer to the readme file "Readme-E.txt", and use the firmware file listed below, as well as the latest Camera Management Tool.

The latest Camera Management Tool and its manual will need to be downloaded separately.
[Firmware file and tool]
     - vbm620v121.bin
     - CCMTInstall.exe        Camera Management Tool

The firmware contains software modules developed by third parties. The details are available in the download: Readme-E.txt. The Third-party Software License (ThirdPartySoftware-E.pdf) and the license conditions are available in the OpenSource Folder which is inside the LICENSE folder.


Identification of the Affected Products

Affected firmware version is v1.2.0. Follow the procedure below to check the firmware version. Procedure:

  1. Use a web browser to access the camera.
  2. Click [Setting Page].
    Enter a user name and password for connection.
  3. Click [Maintenance].

Confirm the software version in the displayed screen.

  • Ver. 1.2.0: Affected version
  • Other: Non-affected version




Support

Download Firmware Version 1.2.1 for the VB-M620VE / VB-M620D Network Camera.

This information is for residents of the United States and its five territories only. If you do not reside in the U.S.A. or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
  1-800-652-2666
TDD: 1-866-251-3752
Email: carecenter@cits.canon.com
For additional support options:
www.usa.canon.com/support