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Firmware Notice: VB-M641VE / VB-M641V / VB-M640VE / VB-M640V / VB-M741LE / VB-M740E: Firmware Version 1.0.9

Firmware Version 1.0.9 incorporates the following fixes and improvements:

  1. Improves the reliability of communications when using RTSP with some of the VMSes.
  2. Improves the reliability of communications when using multicast transmissions with some of the VMSes.
  3. Corrects an issue that prevented the Recorded Video Utility from downloading certain recorded video files.
  4. Corrects an issue in which recordings are truncated when used with specific VMSes.

Firmware Version 1.0.9 contains all the improvements from previous firmware versions.
Firmware Version 1.0.9 is for Network Cameras with firmware version 1.0.8 or older.


Support

Download Firmware Version 1.0.9 for the VB-M641VE.
Download Firmware Version 1.0.9 for the VB-M641V.
Download Firmware Version 1.0.9 for the VB-M640VE.
Download Firmware Version 1.0.9 for the VB-M640V.
Download Firmware Version 1.0.9 for the VB-M741LE.
Download Firmware Version 1.0.9 for the VB-M740E.

If you have not already done so, please register the VB-M641VE, VB-M641V, VB-M640VE, VB-M640V, VB-M741LE, VB-M740E.  By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank You,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
  1-800-652-2666
TDD: 1-866-251-3752
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support