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Firmware Notice: VIXIA GX10: Firmware Version 1.0.1.0

Firmware Version 1.0.1.0 incorporates the following enhancements:

  1. The flicker reduction function has been added.
  2. Enhances menu operations so that the Browser Remote setting options are retained after switching off the camera.

Caution:

  • Please use a commercially available SD/SDHC/SDXC memory card that is 64MB or more for the firmware update.
  • Firmware version 1.0.1.0 is for updating VIXIA/LEGRIA GX10 cameras running firmware version 1.0.0.0. If your camera's firmware is already version 1.0.1.0, it is not necessary to update the firmware. Once the camera is updated to the latest version, it cannot be restored to a previous version.
  • In the detail, Please refer to the latest user's manual that we will release at the same time of firmware release.

Preparations for a firmware update:

After the firmware update has been performed, the camera's menu settings will be reset. It is recommended that users save their menu settings as settings data to an SD card, separate from the one that will be used to carry out the update, before starting update operations. This saved data can be loaded into the camera and the settings can be changed after the update has been completed. For further information on this, please refer to the section in the unit's Instruction Manual titled "Saving and Loading Camera Settings".

The downloaded folder contains the firmware (file name: VNA1.FIM / file size:  29,818,912  bytes), and instructions on the firmware update procedures (a PDF file in five languages: Japanese, English, French, Spanish and Simplified Chinese). Before starting the firmware update operations, please be sure to carefully confirm your understanding of these instructions.

The following items are required to perform this firmware update:

  1. An VIXIA/LEGRIA GX10 camcorder
  2. A computer (OS requirements: Windows 10, Windows 8.1, Windows 8, Windows 7 SP1, Mac OS X 10.7 - 10.13)
  3. SD/SDHC/SDXC memory card with a capacity of 64 MB or more (commercially available)
  4. An SD card reader/writer (commercially available) or an SD card slot built into the computer
  5. A fully charged battery pack for the camera
  6. Compact power adapter bundled with the camera
  7. The firmware (the downloaded file)

Support

Firmware Version 1.0.1.0 has been removed from Canon’s Web site.
The new firmware is scheduled to be released in mid-June 2018.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

If you have not already done so, please register your VIXIA GX10. By registering, we will be able to notify you via email about future service upgrades.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries 
Canon Customer Support Center
Phone: 1-800-OK-CANON
1-800-652-2666
TDD:1-866-251-3752
Email: carecenter@cits.canon.com
Support options and hours of operation:    www.usa.canon.com/support


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