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Firmware Notice: XF405 / XF400: Firmware Version 1.0.1.0

Firmware Version 1.0.1.0 incorporates the following enhancements:

  1. XF-AVC format recording has been added *1* 2* 3.
  2. The flicker reduction function has been added
  3. Enhances menu operations so that the Browser Remote setting options are retained after switching off the camera.

*1Please use the following Software Applications.
Canon XF Utility 3.3 for Windows/macOS
Canon XF Plugin 3.3 for Avid Media Access [Windows]/[macOS]
*2 You will need to format the SD cards completely with the camera before recording.
*3 For detailed information about SD cards that have been verified to work with this camera, please visit Canon's Web site.


Caution:

  • Please use a commercially available SD/SDHC/SDXC memory card that is 64MB or more for the firmware update.
  • Firmware version 1.0.1.0 is for updating XF405/400 cameras running firmware version 1.0.0.0. If your camera's firmware is already version 1.0.1.0, it is not necessary to update the firmware. Once the camera is updated to the latest version, it cannot be restored to a previous version.
  • In the detail, Please refer to the latest user's manual that we will release at the same time of firmware release.

Preparations for a firmware update:

After the firmware update has been performed, the camera's menu settings will be reset. It is recommended that users save their menu settings as settings data to an SD card, separate from the one that will be used to carry out the update, before starting update operations. This saved data can be loaded into the camera and the settings can be changed after the update has been completed. For further information on this, please refer to the section in the unit's Instruction Manual titled "Saving and Loading Camera Settings".

The downloaded folder contains the firmware (file name: VNA1.FIM / file size: 29,818,912 bytes), and instructions on the firmware update procedures (a PDF file in five languages: Japanese, English, French, Spanish and Simplified Chinese). Before starting the firmware update operations, please be sure to carefully confirm your understanding of these instructions.

The following items are required to perform this firmware update:

  1. An XF405 or XF400 camcorder
  2. A computer (OS requirements: Windows 10, Windows 8.1, Windows 8, Windows 7 SP1, Mac OS X 10.7 - 10.13)
  3. SD/SDHC/SDXC memory card with a capacity of 64 MB or more (commercially available)
  4. An SD card reader/writer (commercially available) or an SD card slot built into the computer
  5. A fully charged battery pack for the camera
  6. Compact power adapter bundled with the camera
  7. The firmware (the downloaded file)

Support

Download Firmware Version 1.0.1.0 for the XF400.
Download Firmware Version 1.0.1.0 for the XF405.

If you have not already done so, please register your XF405 and XF400. By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries 
Canon Customer Support Center
Phone: 1-800-OK-CANON
1-800-652-2666
TDD:1-866-251-3752
Email: carecenter@cits.canon.com
Support options and hours of operation:    www.usa.canon.com/support