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Firmware Notice: NVS Firmware Version 1.0.3


Thank you for using Canon products.




Firmware Version 1.0.3 incorporates the following improvements:

  1. Shortens the time it takes to view the Video List from the Recorded Video Utility.
  2. Changes the listing order of the default Media Profile to increase the connectability with ONVIF.

Firmware Version 1.0.3 contains all of the improvements from previous firmware versions.
Firmware Version 1.0.3 is for Network Cameras with firmware version 1.0.0.
If you decide to upgrade to this firmware, refer to the readme file "Readme-E.txt", and use the firmware file listed below, as well as the latest Camera Management Tool.

The latest Camera Management Tool and its manual will need to be downloaded separately.

The download includes the following files:

File Type
File Name
Read Me Instructions
Firmware File
Camera Management Tool

The firmware contains software modules developed by third parties. The details are available in the download: Readme-E.txt. The Third-party Software License (ThirdPartySoftware-E.pdf) and the license conditions are available in the OpenSource Folder which is inside the LICENSE folder.


Download Firmware Version 1.0.3 for the VB-R11VE Network Camera

Download Firmware Version 1.0.3 for the VB-R11 Network Camera

Download Firmware Version 1.0.3 for the VB-R10VE Network Camera

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone:  1-800-OK-CANON
TDD:    1-866-251-3752
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support