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Service Notice: VIXIA HF11 Firmware Update Version

Thank you for using Canon products.

Canon has released a firmware update for the VIXIA HF11 Camcorder.

Affected Product

Changes in Firmware Version
This model is now able to record, play back, and copy movies in MXP and FXP modes with Class10 SD or SDHC memory cards.

Firmware Version is for camcorders with firmware version If the camcorder's firmware is already Version, it is not necessary to update the firmware. Once the camcorder is updated to the latest version, it cannot be restored to a previous version.

The new firmware (Version for VIXIA HF11 can be downloaded by clicking here.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region. Please register your VIXIA HF11. By registering, we will be able to notify you via email when future firmware updates become available for download. If you already registered, please ensure you are opted-in to receive the notification.

Thank you,
Customer Support Operations
Canon U.S.A., Inc


Contact Information for Inquiries
Canon Customer Support Center
Phone:     1-800-OK-CANON
TDD:       1-866-251-3752
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support

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