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Firmware Notice: VB-M620VE & VB-M620D: Firmware Version 1.1.0


Thank you for using Canon products.




Firmware Version 1.1.0 incorporates the following improvements and fixes:

  1. A setting menu option that allows for the time check to be voided during the WS-Security authentication has been added.
  2. After power has been lost while recording to the memory card, once power is restored, the system will now continue to record to the memory card.
  3. Increased security to reduce unauthorized PTZ control.

Firmware Version 1.1.0 contains all of the improvements from previous firmware versions.
Firmware Version 1.1.0 is for Network Cameras with firmware version 1.0.0.
If you decide to upgrade to Firmware Version 1.1.0, refer to the readme file "Readme-E.txt", and use the following firmware file and upgrade tool:

File Type File Name
Read Me Instructions (including change history) Readme-E.txt
Firmware File vbm620v110.bin
Upgrade Tool Version 5 NetworkCameraFWUP.exe
Admin Tools Certificate Installer AdminToolsCertificate.exe

The firmware contains software modules developed by third parties . The details are available in the download: Readme-E.txt. The Software License for these third party software modules (ThirdPartySoftware-E.pdf) is available in the OpenSource Folder inside the LICENSE folder.



This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone:   1-800-OK-CANON
TDD:     1-866-251-3752
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support

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