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Firmware Notice: EOS 5D Mark IV: Firmware Version 1.3.0

Firmware Version 1.3.0 incorporates the following fixes and enhancements:

1. Enables NFC connection with smartphones running Android 10 operating system.
• For Android running v6.0 or later, use Camera Connect v2.7.10 or later.
• For Android running v5.0 or older, use a connection method other than NFC.
2. Enables support for the .CR2 image file format on image.canon.
3. Fixes a phenomenon in which some camera operations may not be possible or an error may occur after an insufficient flash output is produced when shooting with the flash.

Firmware Version 1.3.0 is for cameras with firmware up to Version 1.2.1. If the camera's firmware is already Version 1.3.0, it is not necessary to update the firmware.


Support

Download Firmware Version 1.3.0.for the EOS 5D Mark IV.

If you have not already done so, please register your Canon Product. By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank You,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON / 1-800-652-2666
TDD: 1-855-270-3277
Email: carecenter@cits.canon.com

Support options and hours of operation: www.usa.canon.com/support

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