Firmware Notice: EOS C200 / C200B: Firmware Version 18.104.22.168.00
Thank you for using Canon products.
We have determined that a recording error may
occur with the EOS C200 / C200B. The details of the
phenomenon and support plan are described below.
We sincerely apologize for the inconvenience caused to customers, and we ask for your ongoing patience.
Image quality degradation, such as color misalignment or edge distortion, may occur in the recorded footage when using the following combination of settings:
- recording format XF-AVC
- frame rate 59.94i / 50.00i
- 1920x1080 resolution
EOS C200 / C200B Digital Cinema Cameras equipped with Firmware Version 22.214.171.124.00 are affected.
If you have not already done so, please register the EOS C200/C200B. By registering, we will be able to notify you via email about future announcements.
This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.
|Canon Customer Support Center|
|Phone:||1-855-CINE-EOS (toll free)|
|For additional support options: usa.canon.com/support|