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Firmware Notice: PowerShot SX740 HS

Thank you for using Canon products.

It has been confirmed that, in rare cases, the phenomenon described below may occur with the PowerShot SX740 HS Compact Digital Camera.

We take great pride in the quality and performance of our products. We offer our sincerest apologies to any customers who may be inconvenienced.


In rare cases, the image displayed on the LCD monitor is split into two horizontal sections.

When this happens, the following phenomena may occur:

  • Button operations do not respond.
  • The lens does not retract.
  • Err 60 or Err 70 appears.
  • The LCD monitor does not display.


Download Firmware Version 1.0.1 for the PowerShot SX740 HS

If you have not already done so, please register the PowerShot SX740 HS. By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank You,
Customer Support Operations
Canon U.S.A., Inc

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
TDD: 1-866-251-3752

Support options and hours of operation: www.usa.canon.com/support

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