Web Content Viewer


Firmware Notice: VIXIA GX10: Firmware Version

Firmware Version incorporates the following fixes:

  1. Setting custom white balance, <Set WB>, has been added to the list of selections available to the assignable button.
  2. The aperture value displayed for reference on the screen will match the aperture value written on the outside of the lens.
    *Please note that there will be no change in the actual aperture values before and after the firmware update.

For further information, please refer to the latest version of the camcorder’s Instruction Manual that is released with the firmware update.


  • Please use a commercially available SD/SDHC/SDXC memory card that is 64MB or more for the firmware update.
  • Firmware version is for updating VIXIA/LEGRIA GX10 camcorders running firmware version – If your camcorder's firmware is already version, it is not necessary to update the firmware. Once the camcorders is updated to the latest version, it cannot be restored to a previous version.

Preparations for a firmware update

After the firmware update has been performed, the camera's menu settings will be reset. It is recommended that users save their menu settings as settings data to an SD card, separate from the one that will be used to carry out the update, before starting update operations. This saved data can be loaded into the camcorders and the settings can be changed after the update has been completed. For further information on this, please refer to the section in the unit's Instruction Manual titled "Saving and Loading Camera Settings".

The downloaded folder contains the firmware (file name: VNA3.FIM / file size: 30,081,056 bytes), and instructions on the firmware update procedures (a PDF file in five languages: Japanese, English, French, Spanish and Simplified Chinese). Before starting the firmware update operations, please be sure to carefully confirm your understanding of these instructions.

The following items are required to perform this firmware update:

  1. An VIXIA/LEGRIA GX10 camcorder
  2. A computer (OS requirements: Windows 10, Windows 8.1, Windows 8, Windows 7 SP1, Mac OS X 10.7 - 10.13)
  3. SD/SDHC/SDXC memory card with a capacity of 64 MB or more (commercially available)
  4. An SD card reader/writer (commercially available) or an SD card slot built into the computer
  5. A fully charged battery pack for the camcorders 
  6. Compact power adapter bundled with the camcorders 
  7. The firmware (the downloaded file)


Download Firmware Version for the VIXIA GX10.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

If you have not already done so, please register your VIXIA GX10. By registering, we will be able to notify you via email about future service upgrades.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries 
Canon Customer Support Center
Phone: 1-800-OK-CANON

Support options and hours of operation:    www.usa.canon.com/support

Web Content Viewer