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Firmware Notice: XF705 Firmware Version 1.0.3.1: may cause the camcorder to freeze

We would like to offer our sincere apologies to any customers who have been inconvenienced by this issue, and we ask for your ongoing patience as we work to resolve this issue.

Phenomenon
After upgrading the camcorder to Firmware Version 1.0.3.1, it has been reported that when performing certain operations the camcorder may freeze. The firmware file has been temporarily removed, as we prepare the release of a new firmware version that will incorporate a fix for this issue. We greatly appreciate your patience.

Support

If you have not already done so, please register your Canon XF705 camcorder. By registering, we will be able to notify you via email about future announcements.

This information is for residents of the United States and its five territories only. If you do not reside in the USA or its five territories, please contact the Canon Customer Support Center in your region.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON
1-800-652-2666
TDD: 1-855-270-3752
Email: carecenter@cits.canon.com
Support options and hours of operation: www.usa.canon.com/support


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